Program Manager

Role Description

We are seeking a Principal Program Manager to strengthen execution across a diverse portfolio of enterprise technology initiatives. This senior individual-contributor role will partner with delivery, technology, and business leaders to mentor Project Managers, assess program health, challenge delivery plans, manage cross-program dependencies, and improve execution across complex implementations.

The Principal Program Manager is responsible for:

• Strengthening delivery excellence across a portfolio of complex enterprise technology initiatives.
• Partnering closely with the Director of Delivery, Project Managers, Portfolio Management, Agile Delivery, technology leaders, and business stakeholders.
• Leading through experience, influence, and delivery expertise.
• Conducting independent delivery health assessments and supporting recovery of challenged initiatives.
• Establishing consistent practices across programs spanning ERP, payroll, finance, data platforms, cloud technologies, and enterprise integrations.

Qualifications

• 12 or more years of progressive experience leading enterprise technology programs.
• Demonstrated experience overseeing multiple concurrent programs.
• Experience delivering initiatives across several areas, including ERP, HRIS, payroll, finance, enterprise integrations, data platforms, cloud platforms, large-scale application modernization, and cybersecurity.
• Experience leading programs with multi-million-dollar budgets and large cross-functional teams.
• Strong understanding of the full delivery lifecycle.
• Demonstrated ability to assess challenged programs and develop actionable recovery plans.
• Experience coaching senior Project and Program Managers without relying on direct reporting authority.

Requirements

• Evaluate overall program health, including scope, schedule, budget, resources, dependencies, risks, and business readiness.
• Challenge delivery assumptions and ensure plans reflect the full complexity of technical and business work.
• Identify emerging issues before they affect major milestones, budgets, or business outcomes.
• Support the recovery and stabilization of programs that are behind schedule, over budget, or otherwise at risk.
• Serve as a trusted escalation and problem-solving partner.
• Mentor and coach Project and Program Managers responsible for complex technology implementations.
• Help PMs develop realistic integrated schedules, critical paths, resource plans, dependency maps, and recovery strategies.
• Strengthen PM capabilities in executive communication, financial management, risk management, testing governance, cutover planning, and stakeholder leadership.
• Lead independent delivery health reviews for strategic programs.
• Assess readiness at key stage gates.
• Review complex areas such as data conversion, enterprise integrations, testing, security, archival, cutover, and production readiness.
• Ensure risks, assumptions, issues, dependencies, and decisions are clearly documented, owned, and actively managed.
• Validate that executive reporting accurately represents the health and outlook of each initiative.
• Provide clear recommendations regarding corrective actions, scope decisions, sequencing, and go-live readiness.
• Partner with the Agile (SAFe) Manager to evaluate capacity, sequencing, and cross-program dependencies.
• Identify conflicts involving shared resources, environments, vendors, release windows, and technical platforms.
• Help integrate Agile delivery practices with the governance required for large, multi-year programs.
• Support portfolio-level reporting and executive decision-making.
• Establish and improve scalable delivery standards appropriate for Agile and hybrid programs.
• Define expectations for schedules, financial controls, risk management, testing, cutover, governance, and executive reporting.
• Identify recurring delivery challenges and implement practical improvements across the organization.
• Encourage the appropriate use of metrics, tools, and delivery data to improve predictability and accountability.

Benefits

• Exceptional earning potential with a salary range of $119,000.00 - $186,000.00, negotiable based on experience and location.
• Discretionary annual bonus eligibility.
• Group health insurance benefits (medical, vision, dental).
• FSA and HSA healthcare accounts.
• Life and accident insurance.
• Adoption and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short/long term disability.
• Paid time off for vacation, personal needs, and sick time.
• Up to 17 days of Choice Time Off (CTO) per calendar year.
• Up to 11 paid holidays per calendar year.
• 401(k) savings and investment plan with employer match of 100% on the first 3% of contributions for eligible employees.