Consultant Engineer - Microsoft

Consultant

The Consultant role is a subject matter expert responsible for the configuring, installing, troubleshooting, and repairing offerings technical solutions for our customers, while also providing strategic guidance to design and deliver secure, scalable Microsoft-based environments. This role partners with clients to translate business requirements into effective solutions and ensure successful implementation, optimization, and ongoing support.

• Assistance in configuring, installing, troubleshooting, and repairing offerings technical solutions for our customers.
• Responsible for work assignments from Project Managers and/or technical leaders
• Deliver Microsoft-based consulting engagements from design through implementation and support
• Work with and develop expertise in many enterprise data infrastructure products from one or more of the following vendors: Aruba, Avaya, Five9, Cisco, HP, Microsoft, NetApp, Palo Alto, VMware, and EMC.
• Consistent, accurate and timely tracking of client work, service calls, and related documentation including daily timesheets.
• Meeting the billable/chargeable targets set by the company. Billable and chargeable time should consist of assessments, planning, design, configuration, installation, and support of the solutions offered by the practice.
• Attending seminars as requested by the Professional Services Management Team.
• Travel: To customer sites as needed. Access to a vehicle is required.
• Interact with clients to resolve any issues before, during, or after service engagements.
• Schedule on-site visits, when necessary, in accordance with the customer contract.
• After hours/weekend trouble escalations and scheduled work when needed.
• Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners.
• Acquire technical certifications per training plan.
• Support presales with solution scoping
• Offering development, validating new solutions and creating technical runbooks
• Mentoring junior technical resources
• Other responsibilities as assigned.

Qualifications

• Bachelor's Degree preferred.
• 7+ years of consulting experience that is directly related to the duties and responsibilities specified.
• Design and implement Microsoft security solutions across Microsoft 365, Azure, and hybrid environments
• Deploy and configure Microsoft Defender, Entra ID, and Purview security and compliance capabilities
• Deliver end-to-end Microsoft solutions across Microsoft 365, Azure, and hybrid environments
• Gather and translate business and technical requirements into scalable Microsoft architectures
• Provide technical advisory services aligned to Microsoft best practices and reference architectures
• Stay current on Microsoft technologies, roadmap, and emerging capabilities
• Perform identity and access management design, including Conditional Access and MFA strategies
• Architect experience with the ability to collect and develop business and technical requirements.
• Highly flexible, self-directed and with ability to adapt in a rapidly changing environment.
• Demonstrated verbal and written communication skills and the ability to multitask are essential.
• Comfortable, poised, and affable with customers from end users to senior level executives.
• Candidates must have strong interpersonal as well as analytical troubleshooting skills.
• Ability to work evenings and weekends as required during client cutovers.
• Must be able to effectively work in a team environment.
• Organizational skills and multitasking are required for independent work.
• Excellent verbal and written communication skills.
• Must have reliable transportation.
• Must supply reliable cell phone.
• At least one major vendor certification (Microsoft MCSE, MCITP, CCDA, CCNP, CCIE, CCNA, VCP, Citrix CCEA, etc.)
• Current Microsoft certification highly preferred