Wireless Sales Manager

Overview Wireless Sales Manager – Are you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a leader in outsourced sales services, proudly partnering with Walmart Canada to manage over 350 wireless kiosk locations across the nation. We’re looking for an exceptional Wireless Manager to spearhead operations at your location and ensure seamless delivery of top‑notch customer experiences and robust sales performance. If you thrive on challenges and are motivated by the potential to lead a talented team in a high‑energy retail environment, your journey with us begins now. Become an impactful change agent as our next Wireless Manager. You will leverage your retail management skills in wireless or electronics to build and guide a skilled sales team, optimize operations, and significantly boost profitability. Under your leadership, the team will not only meet but exceed sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager, you will ensure the kiosk operates with the utmost efficiency and effectiveness. We offer exceptional benefits with you in mind. Competitve base salary, commissions, quarterly performance bonuses, employee discounts up to 50% on wireless services, RRSP matching, paid vacation, comprehensive training, career development opportunities, Employee Assistance Program, and participation in OSL People and Culture Programs such as OSL Cares and the Women’s Empowerment Mission. Earn 50‑65k annually (with potential to earn more). CORE ATTRIBUTES What You Bring to the Team Leadership skills – Ability to inspire and guide a team toward achieving sales targets and delivering exceptional customer service Technical acumen – Strong understanding of wireless technology, products, and industry trends Sales proficiency – Skilled in implementing sales strategies, setting performance goals, and driving revenue growth Customer focus – Dedicated to enhancing customer satisfaction through attentive service and prompt issue resolution Communication skills – Excellent verbal and written communication to clearly convey information and engage effectively Problem‑solving skills – Capable of identifying issues quickly and developing practical solutions in a fast‑paced environment Adaptability – Flexibility to adapt strategies in response to market changes or operational challenges Organizational skills – Strong ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations RESPONSIBILITIES What You Can Expect Day‑to‑Day Oversee daily operations of the wireless department, ensuring smooth and efficient service delivery Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation Drive sales targets and performance goals by motivating the team and implementing effective sales strategies Maintain an in-depth knowledge of all products and services offered and ensure the team is well‑informed Monitor inventory levels and keep products adequately stocked and displayed according to company standards Handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes Analyze sales figures, forecast future sales, and adapt strategies to market trends Coordinate with the marketing department to implement promotional campaigns and sales initiatives Ensure compliance with all company policies, procedures, and legal regulations Manage the department budget, including labor costs, supplies, and other expenses Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment Report to upper management on sales results, potential customer issues, and overall department performance Perform other duties as needed REQUIREMENTS What it Takes Minimum required: Retail management experience in wireless or electronics Demonstrated ability to drive team performance, sales results, and service quality Strong communication and presentation skills for effective leadership and customer interactions Excellent customer service skills, proactive approach, attention to detail, and problem‑solving capabilities Physical ability to lift 30–50 pounds and stand or walk for extended periods during shifts Preferred: Track record of managing budgets, forecasting sales, merchandising, and retail metrics Experience with recruitment, coaching, HR, and Canadian employment standards We are committed to employing a diverse workforce and are an equal‑opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Apply today at View email address on click.appcast.io. #J-18808-Ljbffr