Systems Engineer

Job DescriptionJob DescriptionJob Title: Systems Engineer Location: Peoria, IL Employment Type: Full-TimeWork Environment: In-person only – This is not a remote or hybrid position Salary Range: $40,000 – $70,000 per year, based on experience and qualifications About the RoleIT360, Inc. is seeking a Systems Engineer to join our growing team. This strategic, client-facing role is responsible for designing, implementing, and supporting our customers' IT environments. You will work with a variety of technologies to deliver secure, efficient, and scalable solutions tailored to client needs. Key ResponsibilitiesProvide advanced IT support for Microsoft business applications and virtual environments (Citrix, Microsoft, VMware)Design, implement, and maintain solutions using Windows Server, Exchange, SQL, SharePoint, Office 365, Azure, and related toolsSupport and manage disaster recovery and business continuity solutionsMaintain and troubleshoot WAN/LAN connectivity, firewalls, routers, and remote access (VPN, RDP, VDI, Citrix)Document systems and provide technical consulting, reviews, and recommendationsCommunicate with clients regarding project progress, planned maintenance, and service incidents Additional DutiesEnsure a high standard of customer service and satisfactionCollaborate with team members and escalate complex issues as neededGain a deep understanding of client business needs and how technology aligns with their goalsAccurately track time, tasks, and expenses in the ticketing systemStay current with industry trends, tools, and certifications QualificationsProfessional IT certifications preferred (e.g., Microsoft MCP, MCSA, MCSE; Citrix CCEA/CCIA; Cisco CCNA; SonicWall CSSA; VMware VCP)Strong communication, diagnostic, and troubleshooting skillsAbility to manage multiple tasks and shift priorities in a fast-paced environmentProficient with IT service delivery tools and remote support systemsSelf-motivated with a strong attention to detail and desire to learn Compensation & Benefits Salary:$40,000 – $70,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives. Benefits (subject to eligibility and length of employment):Health insurance allowance up to $500/monthEmployer-paid group life insurance policy valued at $100,0004% employer match on retirement savings plan High-speed internet reimbursement up to $40/month$40/month cellular phone allowance8 paid holidays annuallyPaid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of serviceAccess to Safe Ride Home Program (Uber ridesharing) Apply today and become part of a team that delivers reliable IT solutions with a personal touch.