Healthcare Appointment Concierge - On Call

Kaiser Permanente

Kaiser Permanente in Los Angeles, CA seeks a Customer Service representative to assist members by scheduling appointments, transferring calls, and providing general information. The role emphasizes high-volume call handling, courteous service, and coordination with clinicians and staff. Responsibilities include identifying urgent needs, composing messages for providers, and maintaining accurate records while upholding policies and performance standards. #J-18808-Ljbffr Kaiser Permanente

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Vacancy posted 1 day ago

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