Systems Administrator

Responsibilities for this Position

Location: USA VA Norfolk
Full Part/Time: Full time
Job Req: RQ224614

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Red Hat Enterprise Linux (RHEL), Trouble Ticket Management, Windows System Administration
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Norfolk, VA.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 1/2/3 support of Windows workstations and Windows/Linux servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.

Job Duties:

Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.

Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution

Provide support for the escalation and communication of status to agency management and internal customers Provide Installation of PC hardware, Server hardware, and network connections

Install/load operating system and application software using PowerShell, PDQ, or MECM (SCCM) software deployment tools

Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore

Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.

Perform software installations and upgrades to Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products

Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.

Conduct routine and emergency maintenance of assigned data center or end user equipment

Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers

Collaborate and contribute to the development, administration, and testing of backup and recovery plans

Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings

Maintain operational, configuration, and other standard operating procedures (SOPs). Document providing clear working and resolution notes to all tickets and issues worked in a support ticket.

Verify system availability with existing Enterprise tools

WHAT YOU'LL NEED TO SUCCEED:

Requirements:

Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience.

Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire

TS/SCI Clearance required and eligibility to obtain CI Poly

Must be able to obtain System Administrator Accounts and access as required by customer within 90 days of hire

RHEL, Windows, and/or Storage administration experience

Experience working with trouble ticket reporting and tracking systems such as Service+

Ability to respond to after hour calls "provide on-call support" based upon contract requirements.

Ability to support site contract hours, which is based upon contract requirements.

Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.

Strong documentation skills, experience working with MS office products especially Excel, Outlook, and Word.

Strong customer support and communication skills providing support to end users.

Ability to prioritize and execute tasks in a high-pressure environment.

Physical Requirements:

The employee will need to be able to lift/move/carry equipment as necessary (max 65 pounds)

Desired Skills:

Experience in imagery intelligence domain a plus

Ability to create and modify scripts in multiple disciplines on Windows, and Linux

systems

Knowledge of the Customer's processes and procedures and of the Customer's production

systems a plus

Ability to prioritize and execute tasks in a high-pressure environment.

Ability to function as a team member and independently

Prefer skills in one or more of the following: Window desktop OS, Windows Server, Powershell, Red Hat, SQL, and Imagery Production Chain

General knowledge of database administration, network administration and possess

network configuration management skills.

Must maintain a valid US passport

Location: On Customer Site

US Citizenship Required

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#RoverGSS

The likely salary range for this position is $97,968 - $129,950. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
10-25%

Telecommuting Options:
Onsite

Work Location:
USA VA Norfolk

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc .

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

PI285942150

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.


At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Norfolk, VA.


HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT


Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 1/2/3 support of Windows workstations and Windows/Linux servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.


Job Duties:


Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.


Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems


Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.


Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution


Provide support for the escalation and communication of status to agency management and internal customers Provide Installation of PC hardware, Server hardware, and network connections


Install/load operating system and application software using PowerShell, PDQ, or MECM (SCCM) software deployment tools


Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore


Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.


Perform software installations and upgrades to Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products


Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.


Conduct routine and emergency maintenance of assigned data center or end user equipment


Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers


Collaborate and contribute to the development, administration, and testing of backup and recovery plans


Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings


Maintain operational, configuration, and other standard operating procedures (SOPs). Document providing clear working and resolution notes to all tickets and issues worked in a support ticket.


Verify system availability with existing Enterprise tools


WHAT YOU'LL NEED TO SUCCEED:


Requirements:


Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience.


Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire


TS/SCI Clearance required and eligibility to obtain CI Poly


Must be able to obtain System Administrator Accounts and access as required by customer within 90 days of hire


RHEL, Windows, and/or Storage administration experience


Experience working with trouble ticket reporting and tracking systems such as Service+


Ability to respond to after hour calls "provide on-call support" based upon contract requirements.


Ability to support site contract hours, which is based upon contract requirements.


Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.


Strong documentation skills, experience working with MS office products especially Excel, Outlook, and Word.


Strong customer support and communication skills providing support to end users.


Ability to prioritize and execute tasks in a high-pressure environment.


Physical Requirements:


The employee will need to be able to lift/move/carry equipment as necessary (max 65 pounds)


Desired Skills:


Experience in imagery intelligence domain a plus


Ability to create and modify scripts in multiple disciplines on Windows, and Linux


systems


Knowledge of the Customer's processes and procedures and of the Customer's production


systems a plus


Ability to prioritize and execute tasks in a high-pressure environment.


Ability to function as a team member and independently


Prefer skills in one or more of the following: Window desktop OS, Windows Server, Powershell, Red Hat, SQL, and Imagery Production Chain


General knowledge of database administration, network administration and possess


network configuration management skills.


Must maintain a valid US passport


Location: On Customer Site


US Citizenship Required


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace


OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.