Sales Coordinator - Hilton Santa Barbara Beachfront Resort

Sales Coordinator

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Sales Coordinator, you're not just supporting sales operations and lead generation to help drive new business you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hilton Santa Barbara Beachfront Resort is looking for a Sales Coordinator to join the team! Ideally situated on California's Central Coastline and steps away from pristine beaches. Our property pays homage to Santa Barbara's culture and history throughout the 24-acre resort.

Here our Team Members love being a part of our award-winning culture that includes a friendly workplace environment, career growth opportunities, PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program!

If you have a passion for creating memorable experiences for guests and want to bring your expertise to Hilton Hotels, then this is the perfect opportunity! Join Hilton today, #1 on Great Places to Work!

The ideal candidate will possess:

Excellent English verbal and written communication skills

At least one (1) year of administrative experience is desired

Previous experience in hotel sales or marketing

Experience with Delphi is a plus

Key Details:

Assist with special events, site inspections, and on-property photo shoots

Greet hotel guests, provide directions, and answer general guest inquiries

Answer incoming phone calls, gather critical information, and route to appropriate managers

Respond to inquiries received via email and referrals

Enter and manage leads, inquiries, and client information in the Delphi system

Partner with the Finance Department and Director to track commission and revenue details

Update marketing photos and property information on third-party websites and platforms

Ensure site rooms are prepared daily for inspections and events

Collaborate closely with Housekeeping and Front Office teams to coordinate site rooms

Manage master room keys for site rooms and maintain appropriate access controls

Shift Pattern: DAY 8:00am - 5:00pm* (*weekend availability needed during special events with ample notice)

Here's what you'll do during a typical day:

• Perform daily sales operations: Provide administrative support including data entry, invoice distribution, Salesforce activity tracking, and recordkeeping to ensure efficient team operations
• Support sales documentation and reporting: Assist with preparing contracts, proposals, RFP responses, client call summaries, and booking and loyalty reports
• Generate and qualify new business leads: Research, identify, and evaluate unmanaged and prospect accounts to build and maintain a qualified pipeline
• Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions
• Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) Recharge, relax, and take time for what matters most
• Health & welfare benefits From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guestswe build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical.