Chief Quality & Patient Safety Officer
Nahq
PURPOSE STATEMENT:
The Chief Quality & Patient Safety Officer provides executive leadership and is accountable for developing and implementing patient safety, clinical quality, and performance improvement strategies across all service lines. This role shapes the organization’s vision for high-reliability care, driving enterprise-wide initiatives that improve patient outcomes, reduce risk, and foster a culture of quality and patient safety. Operating within a matrixed environment, the SVP collaborates with executive and operational leadership to ensure the seamless integration of quality and patient safety priorities into daily clinical and operational practices. The Chief Quality & Patient Safety Officer oversees the Vice President of Quality and Patient Safety - SUD and Vice President of Quality and Patient Safety - Acute and partners closely with clinical, regulatory, compliance, and operational teams to drive sustainable improvements and ensure organizational excellence.
ESSENTIAL FUNCTIONS:
- Develop and execute a comprehensive strategy for patient safety and quality outcomes aligned with the organization’s mission, regulatory requirements, and industry best practices.
- Develop, review, update internal clinical procedures, outcomes measurement, patient satisfaction, clinical/financial tools, and resources.
- Work cross-functionally with clinical leaders, medical staff, risk management, compliance, and frontline teams to advance patient safety and quality initiatives.
- Collaborate with executive and operational leaders to embed quality improvement initiatives into daily operations, fostering a culture of safety and continuous improvement.
- Utilize data analytics to drive decision-making and transparency.
- Works across technology and data teams to oversee the development, implementation, and tracking of key performance indicators (KPIs) to measure and enhance patient safety, clinical quality, and operational effectiveness.
- Establish and refine systems for timely and effective reporting, investigation, and response to patient safety incidents, ensuring lessons learned are embedded in operations.
- Initiate and lead communications with regulatory agencies as appropriate.
- Ensure compliance with all federal, state, and accreditation standards related to patient safety and quality, including The Joint Commission, CARF, CMS, and state licensure requirements.
- Develop/maintain proficiency in regulatory requirements, including reporting and response to regulatory bodies.
- Lead the development and delivery of training programs to promote a culture of safety, high reliability, and accountability across all levels of staff.
- Build and mentor a high-performing quality and patient safety team, providing leadership, guidance, and professional development opportunities.
- Oversees the performance of a matrixed team of quality and patient safety professionals to ensure implementation and ongoing monitoring of quality and compliance activities.
- Monitor industry trends and emerging best practices in patient safety and quality, adapting and implementing evidence-based strategies across the organization.
- Oversee implementation of policies, procedures, and practices as its related activities to maintain ethical and conduct standards.
- Ensure proper facility reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.
- Lead investigations into alleged violations of rules, regulations, policies, and Codes of Conduct by evaluating and recommending investigations as appropriate. Coordinate resolution of ethics reports with the Chief Compliance Officer.
- Performs other duties as assigned.
- Leadership Functions:
- Identifies and prioritizes issues of importance, including those priority issues as set for by leadership. Collaborates with department leaders and corporate executive leaders, as needed.
- Communicates instructions, expectations and timelines clearly and concisely.
- Manages staff scheduling to maintain productivity levels, curtailing unnecessary overtime and/or excessive staff work hours.
- Maintains accountability expectations for self and staff in all areas of job performance.
- Engages staff in quality and safety basics to ensure sustained, measurable compliance.
- Identifies staff educational needs and ensures they are addressed with education programs that are attended by staff.
- Hold staff accountable for non-compliance and safety concerns, as well as attendance, following policies, behavior, and adherence to the code of conduct.
ADDITIONAL RESPONSIBILITIES:
- Develops and implements program policies and procedures that guide the provision of services.
- Complies with organizational policies, procedures, performance improvement initiatives and maintains regulatory and industry standards.
- Maintains regular and reliable attendance.
- Meets expectations as an exempt employee to work additional hours as required to meet company needs and project deadlines.
- Accepts responsibility for professional growth and development of self and attends all mandatory facility in-services and staff development activities as scheduled.
- Maintains professionalism and confidentiality of facility employees and patients.
- Performs other duties as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Advanced degree(s) in healthcare-related fields, such as MD, PhD, MPH, MHA, MBA, PsyD, MSW, APRN, or related disciplines
- Ten or more years of experience in healthcare quality, patient safety, and/or clinical leadership, with at least five years in a senior leadership/management role.
- Experience within behavioral health, addiction treatment, or substance use disorder settings is highly preferred.
- Proven history of successfully implementing quality improvement initiatives in a multi-site and/or matrixed healthcare environment.
- Deep understanding of regulatory, accreditation standards, standard quality measures, and value-based care including The Joint Commission, CARF, CMS, NCQA, and state regulations.
- Proficiency in data analytics with experience utilizing data to drive strategic decision-making as well as to establish, track and trend performance towards quality and patient safety goals.
- Demonstrated ability to lead change management and foster a culture of continuous improvement, safety, and accountability.
- Experience with Lean Six Sigma, Model for Improvement, or other quality/performance improvement frameworks.
- Exceptional communication, facilitation, collaboration, and influencing skills with diverse stakeholders.
- Exercise sound judgment in responding to inquiries; understands when to elevate inquiries to the next level.
- Self-motivated with strong organizational skills and superior attention to detail.
- Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
- Capable of working within established policies, procedures and practices prescribed by the organization.
- Willingness and ability to travel extensively across the organization’s multi-state footprint.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Certified Professional in Healthcare Quality (CPHQ) or equivalent certification.
- Experience with Lean Six Sigma or other quality improvement frameworks.
- Familiarity with telemedicine and digital health applications in SUD care.
WORK LOCATION:
- This position is onsite and is not a remote position.
SUPERVISORY REQUIREMENTS:
- Ten or more years’ supervisory/management experience required, preferably in behavioral health.
- ## Chief Quality & Patient Safety Officer - Behavioral HealthApplylocations: Summit Healthcare Mgmttime type: Full timeposted on: Posted Todayjob requisition id: JR126234Chief Quality & Patient Safety Officer - Behavioral Health | Summit Healthcare Mgmt | Franklin, Tennessee...Quality
- ...Summit Healthcare Mgmt in Franklin, Tennessee seeks a Chief Quality & Patient Safety Officer for Behavioral Health to lead enterprise-wide quality, safety, and performance-improvement initiatives. The role requires collaboration with executives, medical staff, and operations...Quality
- ...Nahq in Franklin, TN is seeking a Chief Quality & Patient Safety Officer to lead enterprise-wide improvements in patient safety, clinical quality, and performance. This executive role shapes a high-reliability culture and partners with executive teams to embed quality...Quality
- ...Summit Healthcare Mgmt is seeking a Chief Quality & Patient Safety Officer for Behavioral Health in Franklin, TN. This executive leads patient safety, quality initiatives, and performance improvement across services, reporting to the CMO and partnering with risk, compliance...Quality
$390.1k
The Chief Medical Officer (CMO) for Evernorth will serve as the senior physician... ...and government affairs, and patient-centered care.Reporting to... ...strategic initiatives to enhance quality, affordability and... ...clinical integrity, quality, safety, evidence-based practice and...QualityFull timeTemporary workLocal areaWork from home- ...leader who is passionate about patient-centered care, team... ...ensuring the delivery of high-quality and patient-centered care, fostering... ...community outreach, human resources, office operations and communication... .... Incorporates safety topics into staff meetings....QualityDaily paidFull timeContract workTemporary workPart timeInterim roleWork at officeLocal areaImmediate startRelocation package
- ...Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Drives financial... ...employees in our mission to treat patients with complex neuro rehabilitation needs... ...Oversees the development/enhancement of office systems/procedures to ensure effective communication...QualityContract workWork at office
- ...Job Description Job Description Chief LED Outdoor Lighting Installation Technician Location: Nashville area Job Type:... ...experience and can lead a crew while maintaining high standards for safety, quality, and customer service. Key Responsibilities Install LED...QualityFull timeFor contractors
- ...supports: Caring for overlooked, underserved, and vulnerable patients Autonomy in a warm team environment Growth and training... ...others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation...QualityFull time
- ...supports: Caring for overlooked, underserved, and vulnerable patients Diversity, equity, inclusion, and belonging Autonomy... ...point‑of‑care support. How you make a difference The Chief Growth Officer is responsible for developing and executing the organization...Contract work
- ...overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and... ...moment to join our mission to provide quality care to every patient with compassion,... ...professional liability claims. Reporting to the Chief Legal Officer, this role oversees the Claims...QualityLocal area
- ...Job Description Job Description CHIEF CLINICAL DIRECTOR OF PROVIVE WELLNESS Location : Multi-site (travel required between all... ...complex or borderline admissions decisions. Documentation & Quality Review - Conduct regular chart/documentation audits across...QualityFull time
- ...Chief Executive Officer (CEO) Convene Health About Convene HealthConvene Health is a healthcare management services organization (MSO) purposebuilt... ...—two of the most complex, resourceintensive, and non-patient mission critical functions in healthcare today.Position Summary...Full timeShift work
$104k - $174k
...Development (Working Capital) Remote We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have... ...promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and...QualityWork experience placementWork at officeLocal areaRemote work- ...safe and effective dialysis therapy for patients under the direct supervision of a licensed... ...Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI... ...Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous...QualityImmediate start
- ...Clerical Provides service to patient before, during or post-... ...appointments, procedures and other office visits with various computer systems... ...and support. Ensuring High Quality: - Performs Excellent Work:... ...quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates...QualityWork experience placementWork at office
- ...diverse and determined workforce who can drive quality, scalability, and significant impact... ...before state legislators, governors’ offices, state agencies, regulatory bodies, and other... ...is the first step to providing excellent patient care. In addition to your base...QualityFull timeTemporary workPart timeNight shift
- ...identified.Works to maintain positive, collaborative relationships with patients, caregivers, referral sources, and/or physicians.Conducts... ...• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with...QualityFull timeWork from homeFlexible hours
$203.6k - $339.3k
...operational environment.Experience leading customer, product, supplier, pricing, and contract master data functions, including governance, quality management, and process standardization.Strong understanding of the systems, controls, and data structures supporting specialty...QualityFull timeContract workLocal areaWork from home- ...Patient Financial Services Representative Schedule: Days: M-F Job Location Type: Remote Your experience matters At Lifepoint... ...supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities...QualityFull timeTemporary workPart timeRemote work
- ...grown, one thing that has not changed is our commitment to our patients, communities, and employees.We are committed to:Delivering industry... ...Therapist Assistant students and technicians.Assist in quality assurance programs as directed by the Physical Therapist.Ensure...QualityTemporary workPart timeLocal areaFlexible hours
- ...on Bonus We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting... ...to ensure the delivery of high-quality, compliant hospice services. This leadership... ...truly matters. Legalese: This is a safety-sensitive position Employee must meet...QualityDaily paidFull timePart timeLocal areaRelocation package
- ...crossroads of teaching, discovery, and patient care, VUMC is a community of... ..., surgeries, and other office visits with various computer systems... ...and support. Ensuring High Quality: Performs Excellent Work:... ...go above and beyond. Fulfills Safety and Regulatory Requirements:...QualityWork experience placementReliefWork at office2 days per week1 day per week
- ...assistant, the general purpose of the patient care technician (PCT) position... ..., diversity, inclusion and safety. Responsibilities - Assist in maintaining a safe, quality-based, survey-ready healthcare... ...and determine the patient's chief complaint - Obtain vital...QualityFull timePart timeFlexible hours
$20k
...has not changed is our commitment to our patients, communities, and employees. We are committed... ...students and technicians. Assist in quality assurance programs as directed by the... ...(EMR) system, database software, and MS Office Additional Information Entire benefits...QualityTemporary workPart timeLocal areaFlexible hoursNight shift$29 - $31 per hour
...Come join our amazing team and work from home! The Loss Mitigation Underwriting Quality Control Specialist primary responsibilities consist of reviewing the accuracy of work performed by the Loss Mitigation Underwriters including the review of approvals, denials, income...QualityHourly payExtra incomeWork from home- ...AVP) of Clinical Excellence and Survey Readiness provides strategic leadership and operational oversight to advance clinical quality, patient safety, and regulatory readiness across the enterprise. This role partners hospital and system leaders to improve clinical...Quality
- ...access. We are driven by our purpose of caring for people: our patients, our communities and one another. Located in Brentwood, Tennessee... ..., technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities...QualityFull timeLocal area
- ...access. We are driven by our purpose of caring for people: our patients, our communities and one another. Located in Brentwood, Tennessee... ..., technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities...QualityContract workRemote work
- ...Join to apply for the Quality Assurance Tester role at OMNIA Partners Join to apply for the Quality Assurance Tester role at OMNIA Partners... ...position is located fully in-person in our Franklin, TN HQ office. Seniority level Seniority level Mid-Senior level Employment...QualityFull timeTemporary workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Chief Quality & Patient Safety Officer. Be the first to apply!
- chief of police Franklin, TN
- board member Franklin, TN
- hospital ceo Franklin, TN
- managing director Franklin, TN
- assisted living executive director Franklin, TN
- ceo Franklin, TN
- chief dental officer Franklin, TN
- chief audit executive Franklin, TN
- talent acquisition executive Franklin, TN
- college president Franklin, TN





