Product Service Consultant
Jobtailor
Responsibilities Mining Technology (MineStar) hardware and software issue identification and resolution for dealers and customers. Implementation and utilization of standard support processes to respond, restore, and resolve issues. Advocate on behalf of the dealer and customer to resolve technical product issues with product development engineering. Participate in New Product Introduction (NPI) projects. Report issues within the CPI (product defect) process to assure proper resolution to ongoing issues. Act as the liaison between the Caterpillar implementation teams, product development teams, and other support team members ensuring appropriate corrective actions are performed and that industry standard change management and support processes are followed. Requirements Bachelor’s degree in computer science or mining engineering related field, or product support experience Minestar experience Experience supporting technology in an industrial or production environment Cat New Product Introduction (NPI) process experience Experience utilizing Linux, SQL Server, TCP/IP networking, Microsoft client and server platforms Ability to effectively communicate with technically and non‑technically skilled mining customers and dealers to develop partnerships/relationships Core Competencies Demonstrates expertise in Mining Technology support, particularly with MineStar systems, and possesses strong communication skills to effectively engage with both technical and non-technical stakeholders in the mining industry. Highest‑signal resume keywords MineStar Experience New Product Introduction (NPI) Process Experience Linux Proficiency SQL Server Experience TCP/IP Networking Hard Skills Issue Identification Issue Resolution Support Process Implementation Technical Product Advocacy Product Defect Reporting Soft Skills Effective Communication Relationship Development Industry Keywords Mining Technology Industrial Environment Production Environment Change Management Tools & Technologies Microsoft Client Platforms Microsoft Server Platforms #J-18808-Ljbffr
$86.25k - $158.13k
...position.Job DescriptionThis is a combined role managing the production health of specific applications and overall support in Consumer... ...Critical Thinking, IT Environment, IT Incident Management, IT Service Management (ITSM), IT Standards, Procedures & Policies, Packaged...SuggestedFull timeTemporary workPart timeWork experience placementWork at office- Jobtailor is seeking a capable service and support specialist to assist financial advisors, staff, and internal partners via phone, email... ...and third-party solutions, and build expertise across CTM products. Strong communication and organizational skills are essential for...Suggested
- Springs Window Fashions seeks a Regional Product Specialist - Southwest to support independent dealers and grow sales across the region. You will be the main post-order contact, provide product training, and work with Territory Sales Managers to drive customer success....Suggested
$317.5k - $365k
...blockchain-based payments, and cloud-native APIs. As VP, Global Head of Product Security & Risk, you will define and lead the enterprise... ...12-15+ years of experience in crypto, fintech, financial services, or financial infrastructure.Deep technical and strategic knowledge...SuggestedWorldwideFlexible hours$27 - $30 per hour
...Service & Support Representative Join the Alside team at Associated Materials, LLC,... ...combine our rich history in exterior building products since 1947 with an unwavering commitment... ...calls to accounts, as needed Utilize consultative communication to identify customer needs...SuggestedFor contractorsWork at officeLocal area- ...full-time basis without employer sponsorship.Schwab’s Workplace Services (WS) team is responsible for serving client needs across our... ...Senior Manager, Stock Plan Services International Participant Product will be responsible for managing and evolving a defined set of...Full timeWork at office
- ...role continuation). For advisors continuing in a reduced-role production capacity, the ongoing classification is W-2 Statutory Employee... ...National Life Group (A+ AM Best); securities and investment advisory services through Equity Services, Inc. (FINRA/SIPC). People. Impact....Full timeLocal areaFlexible hours
- ...Job Description: We are seeking a motivated and dynamic Product Sales Assistant to join our growing sales team. In this role, you... ...verbal. Basic understanding of sales principles and customer service practices. Proficiency in using Microsoft Office...Work at office
Alphabe Insight Inc
Phoenix, AZ2 days ago - Alside is seeking a Service & Support Representative to deliver a high level of customer service, manage orders, resolve issues, and provide product guidance. This role also supports outbound pool calls to inactive or unassigned accounts to grow the Supply Center's customer...
- ...fresh foods. Our “Taylor Family” is an enterprise full of team members who are passionate about making high quality, great tasting products for families across North America. As we continue to rapidly grow, we have a career opportunity available for a talented and...
Taylor Farms Pacific
Tolleson, AZ3 days ago $44k - $48k
...seeking a motivated and detail-oriented Product Sales Assistant to support our sales... ...drive business growth through outstanding service and organization. The Product Sales Assistant... ...with product presentations and customer consultations. Support the sales team in achieving...Mark Rink.
Phoenix, AZ2 days ago$80k - $100k
...Customer Service Advisor (CSA) If you're passionate about building relationships, solving problems, and creating exceptional customer... ...territory to support their operational success. Drive Product Support Sales: Promote and sell maintenance services, repair parts...Base plus commissionFor contractors- ...Inc is looking for a Customer Care Associate in Phoenix, AZ. The role involves providing exceptional customer service by responding to inquiries regarding product selection and services. With knowledge of over 20,000 products, associates will help facilitate sales and...Full time
$85.6k - $149.4k
This is a hybrid role, open to candidates within commuting-distance of our US-based officesAs a Senior Product Marketing Specialist, you will play a critical role in connecting product strategy, market insights, and customer-facing teams. You will translate product capabilities...Full timeWork at office- ...Portfolio Sales Specialist Surgery Products Location: Field-based / Territory-based IQVIA is seeking a motivated and consultative Portfolio Sales Specialist to support growth... ...post-sale support, including product in-services and education, implementation coordination...
- Rippling is seeking a Customer Support professional in the United States to join our team. You will become a product expert, take ownership of customer issues from start to finish, and respond promptly to inquiries via email, chat, or video. You will document interactions...Shift work
$45k - $50k
...Description Biz Voice Boost is seeking a motivated and detail-oriented Product Account Coordinator to support client accounts, coordinate... ..., and contribute to the successful delivery of products and services. This is an excellent opportunity for individuals who enjoy organization...Full timeWork at office- Netflix in Phoenix, AZ is seeking a Customer Service Product Manager to lead product management for content and knowledge management systems, defining strategy, roadmaps, and priorities. You will work with customer service teams and engineers to deliver features that improve...Part time
- PetSmart’s Phoenix-based Senior Product Manager will own vision, strategy, roadmap, and execution for a strategic area of the business. You’ll translate business strategy and customer needs into digital products, experiences, and capabilities delivering measurable value...
$90k
...in capabilities and options on how to use and integrate Siemens products effectively. Location Arizona, Colorado, Utah, Wyoming, New... ...investigate the acquisition of Siemens Medical Solutions products and services. This is an excellent opportunity for an individual that is...Live inWork at officeLocal area$67.2k - $92.4k
...personal growth, all while valuing your unique contributions. The Product Sales Executive, MR should be located in one of the following... ...(for example, penetration of account with product/solution/service offerings). Required skills to have for the success of this role...Temporary workWork at officeLocal area$171.6k - $338.3k
...of Deloitte's business through new AI-native platforms and products. The team is responsible for identifying, nurturing, scaling... ...Transformation. Innovation & Delivery Transformation is part of Deloitte Consulting Services and brings an engineering-, product-, and platform-oriented...- ...Arizona roofing company is hiring an experienced Roofing Field Production Manager to lead residential roofing production throughout the... ...take pride in delivering high-quality craftsmanship and customer service. Apply Today If you're an experienced roofing production...Full timeContract workFor subcontractorWork at office
ConfidentialCo
Phoenix, AZ5 days ago $221.41k - $280.07k
...Associate Director, Microsoft - Consumer Products & Retail (CP&R) Location: Chicago... ...EY as the orchestrator of technology, services, and strategic partnerships. Orchestrate... ...matrixed, alliance?driven environment. Consultative selling styletrusted advisor, not transactional...Work experience placementSummer holidayFlexible hours- ...team and what we'll accomplish together Join our TAC Agriculture Product team and lead transformational partnerships with enterprise-... ...sustainable growth. This is a high-impact role where your consultative selling skills and strategic account management will directly...Contract workRemote workWorldwideShift work
- ...Account Manager - Product Sales The main purpose of PERI's Account Manager DUO (AMDUO... ...and territory planning. Implement a consultative sales approach to customers with the objective... ..., and team player. ~ DUO Product and Service Knowledge: Advanced knowledge of PERI's...Work at office
- ...responsible for performing duties related to loan operations servicing, specializing in processing complex loan transactions, preparation... ...and reconciliation skills preferred Knowledge of loan products, including Credit Agreements, Guarantees, and Letters of Credit...Work at office
- Card Operations Administrator II - Servicing Location Block 23 What You’ll Do As a Card Operations Administrator, you will be responsible... ..., treasury management and/or other commercial banking products and services. Entry to Intermediate knowledge of applicable regulatory...
- ...effectively. You may also be called upon delivering exceptional client servicing support during the implementation process directly. That would... ...Commercial Loans, Treasury Management and additional banking products and servicesIntermediate level knowledge of applicable...Full time
- ...availability, automation, monitoring, incident management, and service improvement initiatives.Key ResponsibilitiesAdminister and... ...excellence.Support major incidents, problem management, and 24x7 production operations.Develop automation scripts and improve platform observability...Remote work
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