Insurance Customer Service Representative/Producer

Job Description

Job Description

Are you an experienced insurance professional who enjoys helping clients but also has an interest in writing new business?

We are looking for an Insurance Customer Service Representative / Producer to join our independent insurance agency. This is a great opportunity for someone who enjoys building relationships with clients, managing their day-to-day insurance needs, and identifying opportunities to provide additional coverage.

As an independent agency, we represent multiple insurance companies, allowing us to offer our clients a variety of coverage and pricing options. You will have the opportunity to work with both personal and commercial insurance clients and develop long-term relationships.

Responsibilities

• Provide exceptional day-to-day customer service to personal and commercial insurance clients

• Handle policy changes, endorsements, certificates, billing questions, and coverage questions

• Process applications, policy changes, renewals, and cancellations

• Quote and write new personal and commercial insurance business

• Develop new business through existing client relationships, referrals, networking, and other opportunities

• Communicate with multiple insurance carriers regarding underwriting and policy issues

Requirements

• Illinois Property & Casualty Insurance License required or preferred

• Experience with personal lines and/or commercial insurance

• Strong customer service and communication skills

• Ability and willingness to quote and write new business

• Strong attention to detail and organizational skills

• Professional, friendly, and confident when communicating with clients

• Experience with an agency management system and insurance company rating systems preferred

Benefits

• Flexible Schedule
• Mon-Fri Schedule
• Career Growth Opportunities
• Paid Time Off (PTO)