SBA Closing Manager

SBA Closing Manager

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

Location: On site in Houston, TX, Metairie, LA, or Charlotte, NC.

Hours: Monday through Friday, 8:00am - 5:00pm

Job Summary:

The SBA (Small Business Administration) Closing Manager oversees and coordinates the closing process for SBA loans, ensuring compliance with SBA regulations and bank policies. This associate works closely with our clients, loan officers, legal teams, and vendors to facilitate timely and accurate loan closings that meet all program and regulatory requirements.

Key Responsibilities:

• Manage a team of SBA closing associates, providing leadership, guidance, and performance feedback.
• Review SBA loan approval documents and ensure all closing conditions are satisfied.
• Coordinate communication between clients, loan officers, underwriters, and third-party vendors during the loan closing process.
• Monitor pipeline and prioritize workflow to ensure closing deadlines are met.
• Ensures final due diligence for all loan documents, including UCC filings, collateral documents, insurance, and environmental reports is received and collateral perfected.
• Ensure all closing documentation adheres to SBA Standard Operating Procedures (SOPs) and internal policies.
• Address and resolve issues that arise during the closing process, escalating complex matters when necessary.
• Maintain accurate and complete loan files, preparing for audits and reviews.
• Train and mentor closing associates on SBA requirements and closing procedures.
• Communicate regularly with clients to provide updates, explain requirements, and address questions or concerns.

Qualifications:

• Bachelor's degree in business, finance, or related field preferred.
• 3+ years of SBA closing or commercial loan closing experience required.
• Demonstrated knowledge of SBA SOPs and lending regulations.
• Previous supervisory or management experience is a plus.
• Strong organizational, multitasking, and communication skills.
• Proficiency in loan documentation systems and Microsoft Office Suite.
• Attention to detail and problem-solving abilities.

Benefit Highlights: • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits