Technical Account Manager

Customer is seeking an experienced high-level Paper & Pulp Technical Account Manager (TAM) to bridge the gap between the company's technical paper and pulp product offerings and its customers' needs; acting as a technical advisor to key customer accounts, ensuring that operational challenges are clearly defined and that the solutions implemented are achieving the full potential in improving the customer's operations.


The TAM is responsible for leveraging deep paper mills operational knowledge, product knowledge, proactive problem-solving and relationship building to drive adoption and retention of chemistries at high-value accounts. TAM will work closely with Sales, Portfolio, Research and Development (R&D), and support functions to accomplish their goals. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.


Customer's brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. Customer's scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers' needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

3+ Years Paper Mill Experience
Sales Oriented Personality
Detail Oriented and Organized
Mechanically Inclined Problem Solving


Nice to Have Skills & Experience

Bachelors Degree
Sales Experience


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.