Service Advisor

Location: 360 S Military Trail, West Palm Beach, FL 33415 Service Advisor As a Service Advisor, you are a valued member of our team performing: Scheduling service appointments with Service Foreman Preparing written estimates for parts and labor, providing accurate time‑frame for completion, inspecting vehicle and recommending additional services as needed Educating customers on manufacturer’s recommended maintenance Tracking service work/repair orders, updating dispatch system, and providing customers with timely follow‑up on work in progress Explaining service work and related charges to customers before, during and after the completion of services Reviewing completed work with Shop Foreman and back parts counter personnel Processing repair orders and handling customer’s method of payment Test driving vehicle with customer, as needed Other duties, as assigned Preferred Candidates have the following: Strong interpersonal and communication skills Minimum three years experience in heavy duty truck industry with working knowledge of parts and services used in repair and maintenance. Similar experience in related industries will be considered. Computer proficiency Our Employees Benefit from: Career Paths Network of 25 Dealerships Disability Insurance Paid Time Off (2wks 1st year) Nextran Paid Life Insurance Family Centered Values Medical and Dependent Care FSA 401(k) Retirement Plan with Match Company-Paid Holidays EAP Great Medical, Dental, & Vision Benefits Social Responsibility Opportunities 28+ Years of Industry Experience Professional Growth EEO Employer #J-18808-Ljbffr NEXTRAN CORPORATION