Travel Support Specialist 2nd and 3rd shift

$20.19 per hour

RemX

Job Description

RemX is hiring motivated, service-oriented Travel Support Specialists . In this role, you’ll assist customers with a variety of travel-related needs while working in a dynamic, high-energy call center environment. This opportunity is ideal for individuals who enjoy helping others, solving problems, and working with travel logistics.

Location: Duluth, GA (Onsite training, then remote)
Pay: $20.19/hour during training, once in your regular shift will receive $3.00/hour shift premium for nights/weekend
Training: 8:00 am- 5 pm Monday-Friday onsite for 4 months
Schedule after training: Remote 8-hour shift between the hours of 12 pm and 11:30 pm Sunday- Thursday (1 hour lunch)
Type: temp to hire

Job Duties:

Manage a high volume of inbound calls and written requests
Assist clients with booking and modifying travel plans (air, hotel, itineraries)
Resolve concerns, cancellations, and schedule changes efficiently
Accurately update and maintain reservation records
Deliver exceptional customer service while meeting performance goals

Qualifications

Background in customer service, hospitality, or call center support preferred
Strong communication skills across phone and email
Ability to thrive in a fast-paced, metric-driven environment
Comfortable handling multiple tasks and navigating various systems
High attention to detail and organizational ability
Proficiency with basic computer programs (Microsoft Office, CRM tools)
High school diploma or equivalent required

Work Requirements

Remote work setup with a dedicated, distraction-free workspace
Reliable high-speed internet (satellite or certain wireless providers not supported)
Ability to attend onsite training in Duluth, GA and occasional in-person sessions as needed

Company Description

If you are a licensed architect with strong project management experience and a passion for design, I'd love to hear from you. Apply today and become part of the Chapel Hill team.

Apply

Vacancy posted 2 days ago

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