Laptop Imaging Technician

Laptop Imaging Technician

We are seeking a detail-oriented and hard-working Laptop Imaging Technician to join our team in a fast-paced, high-volume environment. You will be responsible for imaging and configuring Windows laptops in bulk, ensuring each device meets company standards and is ready for deployment.

Key Responsibilities

• Image and configure Windows laptops in bulk using SCCM task sequences (initiation only).
• Perform first-time setup steps for new laptops, including required software and configuration.
• Assist with laptop refresh projects, including device replacement and data migration.
• Conduct quality control and assurance on all imaged laptops.
• Troubleshoot imaging issues (e.g., PXE boot), document findings, and escalate as needed.
• Accurately update tickets and asset management systems.
• Wipe retired assets and coordinate returns to leasing companies.
• Move and organize laptops on a large imaging bench (up to 60 laptops at a time).
• Schedule repairs with hardware vendors and process asset return packages.
• Collaborate as part of a 5-person team, reporting to the Laptop Imaging Depot Team Lead.
• Provide high-volume service while maintaining quality and attention to detail.
• Perform other duties as assigned.
• Experience with Windows laptop imaging (SCCM task sequence experience preferred).
• Ability to lift at least 50 pounds and move quickly between workstations.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills and ability to work in a team.
• Fast typing or touch typing skills preferred.
• High attention to detail and ability to follow instructions.
• Relevant IT certifications are highly desirable, such as:
• CompTIA A+
• Microsoft Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Windows Client
• Any other industry-recognized IT certifications
• Must be able to work 100% onsite in Downers Grove, IL.
• Business casual dress required.
• Ideal for candidates with hands-on experience in IT support, desktop deployment, or similar technical roles.
• Location: 100% In-Office Downers Grove, IL (No exceptions)

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at View email address on click.appcast.io or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.