Medical Assistant

Medical Assistant

We are currently seeking a full-time Medical Assistant to join our team! Become part of a mission-based center of pediatric excellence with an award-winning culture and excellent benefits. We are recognized as Flint-Genesee Top 10 Employer and have been named a Top Non-Profit to Work For five years running by the Non-Profit Times, an award based on feedback from our employees. Preference will be given to Certified Medical Assistants (see applicable credentials below) and applicants with clinical work experience in pediatrics/adolescents.

General Summary: Under the clinical supervision of a licensed provider, the Medical Assistant will assist in performing various types of medical and laboratory procedures and provide clerical support to MCHC staff delivering Center health services. The Medical Assistant works as a member of the care team. There is an ongoing interaction of team members to discuss roles, responsibilities, communication, and patient care coordination among team members, working together to provide and enhance the care provided by the practice. Compiles and enters program/billing data.

Essential Job Functions:

• Ensure accurate and complete medical records, obtain necessary information for preparing new records, ascertain insurance information, file and maintain confidentiality of all records, including clinical test results.
• Assist with clinical procedures, prepare clients for examination, take routine vital signs and standard growth and development. Document in EHR.
• Provide laboratory procedures: phlebotomy/venipuncture, urine specimen collection and processing capillary blood sampling and other CLIA waived testing.
• Perform expanded duties including medication refills, administer immunizations/injections, obtain cultures, remove sutures, EKG or other procedural assistance requested by medical provider.
• Maintain cleanliness of client care units, equipment and work areas and assure areas are adequately supplied.
• Compile patient census data and prepare various administrative reports as assigned.
• Maintain good infection control practices.
• Certified Medical Assistant will also maintain supply and equipment, inventory and ordering.

Other Responsibilities:

• Provide clerical/receptionist support, greet/screen clients and visitors, provide client orientation, answer/screen telephone calls, schedule/confirm appointments, take messages, process clients for MCHC providers and/or contracted health services.
• Answer multi-line phone system, screen calls, take and direct calls/messages as appropriate.
• Greet, assist, route clients and visitors as they enter the department.
• Prepare client records utilizing department guidelines and update consent forms, insurance information and demographic information regularly.
• Pull, prepare, and review client records assuring that information in the record matches information in department database, making corrections when necessary.
• Perform clerical duties, data entry, statistical reporting, word processing, photocopying and ordering supplies as requested.
• Coordinate follow up care for children seen in ER/urgent care per established CAH/P guidelines.
• Order necessary supplies for the Center or department health services.
• Participate in chart reviews and other Quality Improvement Projects.
• May be required to cover School Based Clinics
• Other job-related duties as assigned.

Qualification Standards:

Required Qualifications

• Graduation from an accredited Medical Assistant Program
• Current CPR certification
• Basic computer skills with Microsoft Word, Excel and Outlook
• Intermediate computer skills with EHR/EMR/EDR/EPM
• Ability to understand and execute both oral and written orders

Preferred Qualifications

• Current certification through one of the following credentialing agencies is preferred:
• Registered Medical Assistant [RMA] – American Medical Technologists [AMT]
• Certified Medical Assistant [CMA] – American Association of Medical Assistants [AAMA]
• Certified Clinical Medical Assistant [CCMA] – National Healthcareer Association [NHA]
• National Certified Medical Assistant [NCMA] – National Center for Competency Testing [NCCT]
• Nationally Registered Certified Medical Assistant [NRCMA] – National Association for Health Professionals [NAHP]
• Registered Medical Assistant(AAH) [RMA(AAH)] – American Allied Health [AAH]
• One year of clinical MA work experience in pediatrics/adolescents, not including externships
• Working knowledge of eClinicalWorks

Note: Persons with disabilities requiring reasonable accommodation to satisfy the requirements of the position may request a copy of the MCHC Reasonable Accommodation policy. Request for reasonable accommodation will be reviewed and evaluated on a case-by-case basis, with the understanding that the individual will be required to perform the essential functions of the position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor are they intended to express or imply any contract of employment or any part thereof.