Water Damage Technician

Job Summary Water Mitigation Technician is responsible for the daily service of mitigation assignments, new referrals, and existing assignments, as well as customer and manager communications to accomplish their duties. Responsibilities Be available by phone and email during scheduled on‑duty hours Communicate daily with the Operations manager/Assistant OPS Manager Maintain a company‑issued vehicle Follow Fleet Vehicle Handbook, SDS sheet, equipment, consumables, and vehicle maintenance procedures Maintain a daily update of all files in the MICA app Be available 24/7 when working on‑call rotation Communicate daily with customers/Insurance personnel Qualifications Restoration (Mitigation, Remediation, Construction) experience is a plus Experience working with insurance claims is a plus Excellent communication and customer service skills Willing to travel when needed Ability to handle CAT situations Ability to help other areas Knowledge of iPad features Ability to listen and follow directions Ability to lift and maneuver heavy equipment/contents IICRC Certifications a plus (WRT/ASD) Benefits 401(k) Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Recession‑Proof Industry Providing The Opportunity To Give Back Competitive Compensation and Benefits Industry Training and Advancement Opportunities Referral program Compensation $20.00 - $37.00 per hour #J-18808-Ljbffr