Concierge

Florida Blue Direct Sales is seeking a contract role to support high-touch member and nonmember interactions. The role emphasizes listening to understand caller needs and directing them to the proper area, with outbound campaigns and appointment setting. You will triage inbound calls, capture lead information in CRM, and assist sales agents while ensuring compliance and handling high-volume calls with flexible schedules including evenings, weekends and holidays. #J-18808-Ljbffr