Medical Assistant

Job Title

Perform customer service duties, clerical support, data entry, and routine accounting functions for Public Health Services Department (PHSD) and perform duties in compliance with County policies and procedures under basic supervision.

Job Summary

Perform customer service duties, clerical support, data entry, and routine accounting functions for Public Health Services Department (PHSD) and perform duties in compliance with County policies and procedures under basic supervision.

Typical Classification Essential Duties

Provide customer service, clerical support, data entry, and basic bookkeeping functions for PHSD clinical programs and perform duties within scope of authority and training and in compliance with County policies. Provide information and assistance to clients, assist customers with applications, government forms, and other documents and explain County policies and procedures. Review applications and other documents for compliance to rules and regulations. Review and update files and distribute related paperwork and maintain records and filing systems. Answer incoming phone calls and direct callers to the correct person or work group and take messages and relays as necessary. Perform cashier duties in accordance with standard office procedures and County policy, receive and record payments, prepare and issue receipts, and balance daily work and monies received. Provide educational material and personalized information to clients during pre-screening procedures. Assist the providers, take vital signs, and perform STD screenings. Assist clients to access other health care and community services programs. Assist professional staff with clinic setup and patient examinations as directed. Maintain absolute confidentiality of work-related issues, customer records, and restricted County information. Perform other related duties as required.

Minimum Requirements To Perform Work

High school diploma or GED equivalent. Must have a Medical Assistant Certificate from an approved and accredited medical assistant program, and submit copy of certificate with application. One (1) year of experience in Public Health or medical field. Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

Preferred Qualifications

Has worked as a Medical Assistant.

Knowledge, Skills, and Abilities

Knowledge of regional community service agencies and community resources. Knowledge of basic principles of accounting, record keeping, and records management. Skill in preparing and maintaining accurate records and generating reports. Skill in operating a personal computer utilizing standard and specialized software. Ability to follow verbal and written instructions.

Physical Demands

The work is medium and requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The work also requires the ability to crouch, feel, finger, grasp, handle, reach, kneel, lift, perform repetitive motion, hear, speak, stand, stoop, walk, and demonstrate mental and visual acuity.

Work Environment

Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.

The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.

Notice to applicants: We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and respect for others. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration, which may impact your future Pinal County applications. Offers of employment are valid only if provided in writing and approved by Pinal County Human Resources. All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available. Pinal County does not participate in STEM Optional Practical Training (STEM OPT). Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law.