Medical Office Assistant - Accel Health Columbia (MCP)

Medical Office Assistant - Accel Health Columbia (MCP)

MUSC Accel Health is located in Columbia Northeast and is an annual subscription program connecting patients with a doctor specializing in primary care. The physician and support team will focus on preventive medical care and create wellness plans customized to patients' unique needs while enhancing the patient experience by providing a high level of customer service. This dedicated partnership between patients and their physician includes convenient and immediate attention through same-day or next-day appointments, customized wellness plans, personalized care, direct access to physician and referral management to specialty care.

Location: Columbia, South Carolina

Position: Medical Office Assistant - Accel Health Columbia (MCP)

Entity: MUSC Community Physicians (MCP)

Worker Type: Employee

Worker Sub-Type: Regular

Cost Center: CC004934 MCP - MUSC Accel Health - Columbia

Pay Rate Type: Hourly

Pay Grade: Health-20

Scheduled Weekly Hours: 40

Work Shift:

Job Description: Greets and welcomes patients and families in person or on the telephone. Optimizes the patients' experience through exceptional customer service and clinic efficiency. Maintains scheduling based on templates, patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively. Collects membership fees, co-pays and prior patient balances. Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and backgrounds.

Minimum Education and Experience: High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor's degree.

Required Licensure, Certifications, Registrations: N/A

Benefits: Health, dental, vision, and life insurance, Employer Sponsored Retirement Plan, Paid time off and extended sick leave, Paid Parental Leave, Disability insurance plan options, Continuous professional and clinical training, Competitive pay, Annual Merit Increase, Wellbeing resources, Tuition Reimbursement, Employee perks and discounts, Employee referral program, Flexible schedule options, Certification incentive program

Physical Requirements: Ability to perform job functions while standing, sitting, and walking. Ability to climb stairs, work indoors, and work from elevated areas. Ability to work in confined/cramped spaces, kneel, bend at the waist, squat, and perform repetitive motions with hands/wrists/elbows and shoulders. Ability to reach in all directions, possess good finger dexterity, fully use both legs and hands/arms, and lift and carry 15 lbs. unassisted. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes, see and recognize objects close at hand or at a distance, match or discriminate between colors, determine distance/relationship between objects; depth perception, maintain hearing acuity, with correction, perform gross motor functions with frequent fine motor movements, work in a latex safe environment, maintain tactile sensory functions, maintain good olfactory sensory function, and be qualified physically for respirator use.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.