Automotive Service Advisor

Job Description

Job Description

Looking for a better work-life balance without leaving the automotive industry?

Martin's Auto Service is seeking an experienced Automotive Service Advisor to join our team at our shop in Landisburg, PA . Conveniently located for candidates throughout the Harrisburg area, this full-time opportunity offers a predictable Monday–Friday schedule with no weekends , competitive earning potential, and the chance to work in a professional, independently owned repair shop where customer relationships matter.

Whether your experience is as an Automotive Service Advisor , Service Writer , or in another customer-facing automotive role, we're looking for someone who enjoys helping customers, communicating with technicians, and keeping the service department running efficiently.

Why Join Martin's Auto Service?

If you're looking to step away from unpredictable schedules, weekend shifts, or a high-volume environment, you'll appreciate what we have to offer.

• Monday–Friday schedule with no weekend work
• Competitive annual earnings based on experience and performance
• Stable, full-time position with consistent hours
• Friendly, team-oriented work environment
• Opportunity to build long-term relationships with customers instead of feeling like just another number

What You'll Be Doing

As the first point of contact for our customers, you'll play an important role in delivering an exceptional service experience while helping our technicians stay productive.

Responsibilities include:

• Welcoming customers and discussing their vehicle service needs
• Scheduling appointments and answering incoming phone calls
• Preparing repair orders and service estimates
• Explaining recommended repairs and maintenance in a clear, professional manner
• Ordering parts and coordinating repair timelines with technicians
• Following each repair from customer check-in through vehicle delivery
• Helping maintain an organized, efficient service department

What We're Looking For

Successful candidates will have:

• Previous customer service experience
• Experience as an Automotive Service Advisor or Service Writer preferred
• Strong communication and interpersonal skills
• Basic computer proficiency
• Excellent organizational and time management skills
• A positive attitude and commitment to outstanding customer service
• Automotive knowledge is beneficial but not required

Compensation & Schedule

• $40,000–$80,000 per year , based on experience and skill level
• Full-time employment
• Monday through Friday schedule
• No weekends

Benefits & Perks

• Paid time off and paid holidays
• Retirement savings plan with employer match
• Employee discounts on parts and repairs for personal vehicles

Please note that health and dental insurance are not currently offered.

Apply Today

If you're ready to join a team that values professionalism, customer service, and work-life balance, we'd love to hear from you.

Apply through this posting to be considered.

For additional information about the position, you may also contact Brent at View phone number on ziprecruiter.com .