Inventory Control Manager

Inventory Control Management

Lead and enforce inventory control policies and best practices. Oversee daily tasks and productivity of inventory control team. Create and implement cycle count programs and stock replenishment schedules. Conduct frequent reconciliation efforts to maintain inventory accuracy. Investigate and resolve inventory discrepancies and defective inventory issues. Partner with operations leadership to refine warehouse layout and flow. Lead inventory consolidation efforts and manage replenishment logistics.

Customer Service

Maintain active communication with clients to meet inventory service level agreements (SLAs). Address client concerns and escalations related to inventory KPIs. Collaborate with external and internal stakeholders to ensure inventory expectations are met.

Supervision

Recruit, train, and coach inventory control team members. Assign, manage, and monitor projects and day-to-day activities. Provide performance feedback, coaching, and corrective action when necessary. Enforce safe work practices and support a safety-first culture.

Compliance & Recordkeeping

Ensure compliance with OSHA, sanitation standards, and internal policies. Audit incoming and outgoing shipments for accuracy and completeness. Maintain inventory records using WMS systems, scanners, and manual processes.

Required Competencies

Excellent written and verbal communication skills. Effective leadership and interpersonal skills. Attention to detail and commitment to accuracy. Strong organizational, prioritization, and multitasking abilities. Problem-solving mindset and ability to handle escalations confidently.

Tools & Equipment

Standard office equipment (computers, phones, copiers). Forklifts and pallet jacks (as applicable). Warehouse Management System (WMS). Microsoft Office Suite (Word, Excel, Outlook).

Qualifications

Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field (required). 3–5 years of inventory control experience in a warehouse/distribution center. Prior supervisory or management experience strongly preferred.

Additional Requirements

Employment is contingent upon successful completion of a background check. Must be able to lift up to 40 lbs and work in warehouse conditions.

Work Conditions

Fast-paced warehouse and office environment. May require shift flexibility, including evenings and weekends. Exposure to mechanical equipment, noise, dust, and moving objects.