Service Technician

Service Technician Department: Service Supervisor: Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealership-owned powersport products as close to the allotted time schedule as possible with excellent quality. Duties and Responsibilities Accept work assignments from the Service Advisor and/or Service Manager. Request parts for the job as early as possible when needs become known. Perform service, repair, and customization work in accordance to factory specifications. Notify the Service Advisor and/or Service Manager of additional work needed or any delays in expected completion as soon as they become known, so that customer may be contacted and notified of delay. Keep customers’ vehicle cleaner than when it was dropped off. After job is finished, ensure proper completion and filing of paperwork. Keep work area as clean as possible and assist others with maintaining shop cleanliness. Assist the Service Advisor, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction. Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager. Perform other related duties as assigned or requested. Supervisory Responsibilities None Qualifications & Job Requirements Completion of factory authorized formal training programs and/ or equivalent work experience. Equipped with proper tools. Maintain a positive attitude and relationship with all other employees. Ability to work a flexible schedule including weekends, holidays, and evenings. Proficient in meeting deadlines on a timely manner. High School Diploma or equivalent degree preferred. Valid driver’s license with motorcycle endorsement, and ability to be approved by the dealership’s insurance company based on MVR record. Passion for the powersports lifestyle and community. Attention to detail. High energy level needed. Physical Demands Requires the use of both hands. Frequently required to bend, stop, crouch, reach, handle tools, and lift 50lbs of material. Requires the ability to balance and push an 800+lb motorcycle and ability to maneuver watercraft while on their trailers. Working Conditions The noise level in the work environment is usually loud. Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. Occasionally exposed to exhaust fumes or other airborne particles. Frequently works near moving mechanical parts. In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. #J-18808-Ljbffr Rockstarbrooksville