Testing and Aftercare Coordinator
Priority Dispatch Corp.
- # Description**Testing and Aftercare Coordinator — Remote (Structured Schedule)****Position Description:****Essential Functions:*** Notify employees and/or clients of testing requirements in a timely manner, including random, reasonable suspicion, post-accident, follow-up and return-to-duty testing.* Accurately track and document all testing activity, results, and compliance requirements in designated systems.* Monitor aftercare and follow-up testing plans to ensure adherence to prescribed schedules and program requirements.* Serve as a liaison between employees, clients, collection sites, laboratories, and Medical Review Officers (MROs).* Maintain strict confidentiality of all personal and medical information in accordance with applicable regulations and company policy.* Ensure compliance with applicable federal, state, and client-specific testing regulations (e.g., DOT, non-DOT programs).* Identify and escalate non-compliance, missed tests, or program concerns to appropriate stakeholders.* Provide clear communication and guidance to employees and clients regarding testing procedures and aftercare expectations.* cases.**Education:*** Bachelor’s degree in business administration or a Human Service-related fields, preferred.**Work Environment:*** This position is a remote position that performs work from the assigned home location. Occasionally the remote position located in the state of Maryland may report to the corporate office to attend meetings or team functions, depending on the geographical location to the corporate office. The content of information received and communicated contains confidential information, including PHI. While performing the duties of this job, it is the responsibility of this position to make all efforts to secure the clients confidentiality and always protect clients PHI information. The remote worker must abide by the Remote Work Policy.**Physical Requirements:*** Be stationary for extended hours at a time, 7-8 hours of the workday.* Perform repetitive tasks with few breaks throughout the day.* Repetitive typing and communicating.* Utilize desk phone/cell phone.**Other Duties:**This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management may assign or reassign duties and responsibilities to this job at any time.## Qualifications* Prior Experience in Drug and Alcohol testing, compliancee, or administrative coordinator strongly preferred* Working knowledge of applicable regulations (e.g., DOT drug and alcohol testing guidelines) is a plus.* Strong organizational skills with the ability to manage multiple tasks, deadlines, and high-volume workflows.* High level of attention to detail and accuracy in documentation and data tracking.* Ability to handle sensitive and confidential information with discretion and professionalism.* Strong written and verbal communication skills, including the ability to provide clear, direct instructions.* Thinks several steps ahead in deciding on best course of action, anticipating likely outcomes* Seeks clear understanding of client needs and outcomes.* Seeks to understand issues from the employee and client’s perspective.* Superior problem solving and analytical skills, plus demonstrated skills to manage a variety of assignments simultaneously.* Business-oriented, customer focused individual who can thrive in a fast paced, rapidly evolving work environment.* Excellent telephone and face-to-face communication skills.* Ability to work well with others, accept feedback positively, and work under pressure.* Strong typing skills preferred.
- J-18808-Ljbffr Priority Dispatch Corp.
Vacancy posted 1 day ago
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