Associate Director of Medical Information

We are recruiting for a mission-driven Associate Director of Medical Information to join our team!

We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.


Our Values

Respect | Belonging | Accountability | Transparency

Department
Safety Reporting Ctr

Job Summary

Working with RMPDS leadership, the Associate Director of Medical Information is responsible for the design, oversight, and leadership of the Medical Information Drug Center programs and services. The Associate Director of Medical Information provides oversight to the quality and audit readiness of services delivered. Ensures services and programs are in accordance with accepted ethical, auditable, and professionally accepted practices and all legal and regulatory requirements. Works in collaboration with support functions to deliver superior medical information, pharmacovigilance, or medical affairs services to the industries supported.

Essential Functions :

• Allocates and manages resources to meet departmental and institutional service goals and objectives. Responsible for analyzing and improving net promoter scores and employee engagement scores leading to greater stakeholder outcomes. This will include account management and financial viability of the department by contributing to an annual budget and ongoing management of departmental expenses and revenues. (40%)
• Designs, implements and demonstrates the ability to perform complex duties and escalations as a pharmacist. Addresses medical information inquiries in a timely, courteous, and professional manner. Capture and submit adverse events report and product complaints within the required timelines. Performs literature surveillance, medical writing activities, and outbound follow-up with caller's or clients if applicable. Modify or create clinical programs to enhance patient outcomes. Ensure audit readiness and audit compliance. (15%)
• Establishes strategic input and execution on strategic direction for the medical information/pharmacovigilance model including service integration across business units at RMPDS. This may require vision around superordinate goal planning to achieve goals. (15%)
• Oversees human resource needs for the department (hiring, orienting, training, coaching, disciplining, retaining, performance expectations etc.). (10%)
• Provides department financial and regulatory oversight and management. (10%)
• Represents the department inside/outside the organization in relevant internal and external committees, forums, and professional organizations. (5%)
• Complies with rules and regulations of all federal, state and local agencies, including but not limited to, Colorado State Board of Pharmacy, FDA, CMS, The Joint Commission, Colorado Department of Public Health, and the DEA. (5%)
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Education :

• Doctorate Degree Doctor of Pharmacy Required and
• Master's Degree Business Administration (MBA) Required

Work Experience :

• 4-6 years As a licensed Pharmacist Required and
• 1-3 years Managerial/supervisory experience in Pharmacy or Medical Affairs Required

Licenses :

• PHA-Licensed Pharmacist - DORA - Department of Regulatory Agencies Required

Knowledge, Skills and Abilities :

• Ability to lead a team, with a strong emphasis on people management and coaching employees.
• Strong verbal and written communication skills, ability to interact with other members of the healthcare team and with pharmacy leadership.
• Strong organizational skills.
• Knowledge of training and supervisory techniques.
• Ability to instruct, direct, and evaluate employees. If necessary, will be required to assume responsibility for staff management and daily operations.
• Knowledge of applicable human resources policies and procedures.
• Strong project management skills.
• Ability to progress the pharmacy clinical and residency programs in alignment with both the organizational and departmental strategic plan.
• Thorough knowledge of the principles and practices of pharmacy.
• Thorough knowledge of the calculation of doses and the preparation and use of.
• Thorough knowledge of pharmacy, drug, narcotic, and related state and federal laws.
• Thorough knowledge of inventory control and record keeping related to the work.
• Ability to recognize physical, chemical, and therapeutic incompatibilities and drug interactions.
• Ability to maintain accurate records and prepare reports.
• Knowledge of 340B regulations and standards of practice.
• Proficiency with Microsoft Office, required.
• Proficiency with Epic electronic health record software, preferred.

Shift
Days (United States of America)

Work Type
Regular

Salary
$142,600.00 - $235,300.00 / yr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.


Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
  
  
• 100% paid parental leave up to 6 weeks
  
  
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
  
  
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
  
  
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
  
  
• Free RTD EcoPass (public transportation)
  
  
• Childcare discount programs & exclusive perks on large brands, travel, and more
  
  
• Tuition reimbursement & assistance
  
  
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
  
  
• Professional clinical advancement program & shared governance
  
  
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
  
  
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
  
  

About Denver Health

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.


As Colorado's primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.


Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.


Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.