Office Assistant
Techgene Solutions
Answer incoming calls from students regarding scholarships and grants. Provide professional and courteous customer service. Assist customers with questions and general information. Remain calm and professional when dealing with stressed or upset customers. Accurately document and manage customer information. Use computer systems to access and update information. Follow established procedures and guidelines. Required Qualifications High school diploma, GED, or equivalent. Ability to speak and understand English. Minimum 2 years of experience in a professional work environment. At least 6 months of customer support experience. Strong customer service and communication skills. Ability to remain calm when handling difficult or upset customers. Comfortable using computers. Strong employment/job tenure. Ability to pass a Level 2 background screening, including fingerprinting and criminal records checks. #J-18808-Ljbffr Techgene Solutions
Vacancy posted 12 hours ago
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