Member Benefit Specialist
Virtual Vocations Inc
A company is looking for a Member Benefit Specialist. Key Responsibilities Provide end-to-end support for members by addressing inquiries and guiding them through their healthcare journey Educate members on health benefit coverage and assist with provider research, appointment scheduling, and claims questions Document interactions accurately and collaborate with internal and external partners to ensure timely resolution of member issues Required Qualifications High school diploma or GED required; associate or bachelor's degree preferred 1+ year of healthcare industry experience in a member-facing or benefits-focused role 1+ year of experience delivering customer/member-focused solutions in a call center or virtual environment Experience verifying medical benefits and supporting benefit inquiries preferred Medical claims exposure (ICD-9/10, CPT, claim forms) preferred
Vacancy posted 3 days ago
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