Senior Site Reliability Engineer

Responsibilities Design solutions to visualize key production support metrics enabling operational readiness and site reliability engineer teams to identify scenarios requiring intervention. Develop software solutions and/or improved processes to address work identified as ‘toil’ by collaborating with key partners to identify, track and remediate processes to free time allocated to reliability. Partner with development and infrastructure teams to create error‑budget policies prioritizing reliability stories that fall below service level objective (SLO) thresholds and suggest code optimizations, additional instrumentation and/or logging structures to gain service reliability visibility. Identify and plan for capacity bottlenecks, vulnerabilities and opportunities for reliability improvement, such as low level error rates and noise, and reduce manual support effort and/or improve system reliability. Assess monitoring for new changes with development partners and work with the monitoring tools team to monitor dashboards and enhance application and system monitoring designs. Engage as a subject matter expert in incident triage efforts, failure scenario modelling and work with the problem manager to diagnose root causes for complex/high‑impact incident/problem management investigations. Collaborate with development and infrastructure teams to understand technical solutions and develop service level indicators (SLI) and SLOs to measure and improve the reliability of the services they support. Serve as a senior technical authority for platform reliability, resiliency, observability, automation, and production readiness. Design and implement advanced reliability patterns for landing zones, private networking, DNS, firewalls, regional resiliency, service health checks, and workload onboarding. Lead complex platform reliability initiatives such as secondary‑region readiness, egress/ingress observability, private DNS resolver monitoring, GenAI platform health checks, and enterprise dashboard automation. Define and mature SLIs, SLOs, reliability indicators, alerting standards, and service health reporting for Azure platform services. Develop reusable Terraform modules, automation frameworks, and CI/CD patterns that improve consistency, compliance, and operational quality. Drive observability improvements using Log Analytics, Dynatrace, Resource Graph dashboards, and enterprise monitoring tools. Identify systemic reliability risks and translate them into engineering roadmaps, remediation plans, automation opportunities, and operational controls. Lead deep technical investigations for major incidents, recurring problems, platform defects, or service degradation events. Partner with security and governance teams to integrate IAM, policy‑as‑code, vulnerability remediation, control validation, and audit readiness into Azure platform operations. Provide technical design input for new Azure services and workloads to ensure operational readiness before production adoption. Mentor SRE engineers and raise the technical bar for automation, troubleshooting, documentation, resiliency design, and production support. Create executive‑ready technical summaries, reliability narratives, and recommendations for leadership review. Establish reusable standards for runbooks, dashboards, health checks, problem records, post‑incident reviews, and production‑readiness gates. Required Qualifications 5+ years of experience in platform, systems, or infrastructure engineering, with a strong focus on automation and integration. Proficiency in SRE best practices; proven ability to reduce toil and improve observability of the environment. Experience with automation and orchestration tools (e.g., Ansible or similar) and scripting with golang, Python, or equivalent. Experience with supporting enterprise service mesh platforms. Experience with infrastructure as code (IaC) concepts and CI/CD pipelines supporting automated builds, validation, and deployments. Experience integrating provisioning workflows with platform services such as virtualization, networking, identity, monitoring, and configuration management systems. Strong focus on testing and reliability, including automated integration/validation testing and troubleshooting of complex workflows. Desired Qualifications Experience with CI/CD pipelines and infrastructure‑as‑code (e.g., Terraform, Ansible). Familiarity with containerization and orchestration platforms (e.g., Kubernetes). Experience in financial services or highly regulated environments. Strong analytical and problem‑solving skills with data‑driven decision making. Ability to communicate complex technical concepts to non‑technical stakeholders. Prior experience mentoring or leading engineering teams. Key Skills Architecture Collaboration Innovative Thinking Result Orientation Solution Design Adaptability Analytical Thinking Influence Stakeholder Management Technical Strategy Development Shift: 1st shift (United States of America) Hours per week: 40 #J-18808-Ljbffr