Medical Assistant

Medical Assistant – Outpatient Physical Therapy & Chiropractic Practice

Location: [East Liverpool, OH]

Job Type: [Full-Time]

Reports To: Practice Manager / Clinical Director

About Us

We are a patient-centered outpatient physical therapy and chiropractic practice dedicated to helping individuals recover from injury, improve mobility, and achieve long-term wellness. Our team values compassionate care, professionalism, teamwork, and creating a positive experience for every patient who walks through our doors.

Position Summary

We are seeking a dependable, organized, and compassionate Medical Assistant to support both clinical and administrative operations within our outpatient rehabilitation practice. The ideal candidate is comfortable working in a fast-paced environment, enjoys interacting with patients, and has strong multitasking and communication skills.

Key Responsibilities

• Greet and room patients in a professional and friendly manner
• Obtain and document vital signs, medical history, and patient updates
• Assist physical therapists, chiropractors, and providers with patient flow
• Prepare treatment rooms and maintain cleanliness and organization
• Support therapy and chiropractic procedures as directed by providers
• Schedule patient appointments and manage calendars
• Verify insurance information and assist with authorizations when needed
• Maintain accurate electronic medical records (EMR)
• Answer phones, respond to patient inquiries, and coordinate follow-up care
• Ensure compliance with HIPAA and clinic safety protocols
• Assist with inventory management and ordering clinical supplies

Qualifications

• High school diploma or equivalent required
• Medical Assistant certification preferred
• Previous experience in a medical office, outpatient rehab, chiropractic, orthopedic, or physical therapy setting preferred
• Familiarity with EMR systems and medical terminology
• Strong interpersonal and customer service skills
• Ability to multitask and work efficiently in a team environment
• Basic knowledge of insurance verification and scheduling preferred
• CPR certification preferred

Skills & Attributes

• Compassionate and patient-focused
• Strong organizational skills and attention to detail
• Excellent verbal and written communication
• Positive attitude and professional demeanor
• Ability to adapt in a collaborative healthcare environment

Benefits

• Competitive pay based on experience
• Paid time off and holidays
• Health insurance options
• Retirement plan options
• Continuing education and growth opportunities
• Supportive team-oriented culture