Evening Bartender/Server

Server (Part Time Position)

KMG Hotels

3402 Arizona Ave, Joplin, MO 64804, USA

Duties And Responsibilities:

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.
• Be attentive to guest's needs.
• Prepare food and beverages for service to guests and present food according to established health and presentation standards.
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
• Clear and clean tables in a prompt and efficient manner.
• Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform department/outlet opening or closing duties as required.
• Ensure that wait staff stations are clean and maintained throughout shift.
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty.
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction.
• Work as a team and communicate and coordinate with other departments to ensure excellent quality and service.
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
• May assist with other duties as assigned.

Qualifications:

• Must be available between 4pm-10pm, 3-4 days per week, available weekends and holidays.
• Previous server experience preferred but not necessary.
• Being able to talk with the guests and provide great experience is necessary.