Program Manager - Enterprise Agile Transformation
Contech Systems
Job Description
Job Description
Program Manager – Enterprise Agile Transformation (Healthcare)
Right to Hire
Location: Hybrid (Newark, NJ - 1-2 days per week onsite)
We are seeking an experienced Program Manager to lead a large-scale, enterprise-wide Agile Transformation for a leading healthcare organization. This is a highly visible leadership position responsible for driving an 18-month strategic transformation that will modernize delivery practices, establish a product-centric operating model, and enable enterprise agility across business and technology organizations. The Program Manager will partner closely with executive leadership, including C-level stakeholders, Enterprise PMO leadership, business executives, and technology teams to define and execute the transformation roadmap. This individual will also coordinate activities across strategic partners ensuring alignment, governance, and successful execution throughout the transformation lifecycle. The ideal candidate combines exceptional executive communication skills with deep experience leading enterprise transformation initiatives, Agile operating model implementations, and large cross-functional programs within complex organizations. Healthcare payer experience is strongly preferred.
Primary Responsibilities
Lead an enterprise Agile Transformation spanning approximately 18 months across multiple business and technology organizations.
Partner with executive leadership to define and implement a product-centric operating model aligned with strategic business objectives.
Establish transformation governance, executive reporting, program controls, and enterprise delivery standards.
Serve as the primary liaison between executive leadership, business stakeholders, technology organizations, and external implementation partners.
Build strong relationships with C-level executives, facilitating strategic planning sessions, steering committee meetings, and executive decision-making.
Coordinate work across multiple implementation partners ensuring consistent execution and accountability.
Develop and manage an integrated enterprise transformation roadmap, milestones, dependencies, risks, and executive communications.
Collaborate with Enterprise PMO leadership to establish governance frameworks, portfolio oversight, and program management best practices.
Drive organizational change management efforts supporting new Agile ways of working and product-oriented delivery models.
Monitor transformation health through KPIs, metrics, executive dashboards, and program reporting.
Identify organizational risks and proactively develop mitigation strategies.
Facilitate alignment across business units, product organizations, technology teams, architecture, operations, and vendor partners.
Ensure successful adoption of Agile methodologies, Lean principles, and modern product management practices throughout the enterprise.
Required Qualifications
10+ years of Program Management experience leading large enterprise initiatives.
Proven experience leading enterprise-wide Agile Transformation programs.
Strong Enterprise PMO (EPMO) leadership experience.
Demonstrated success building or implementing Product Operating Models or Product-Centric Delivery Models.
Experience partnering directly with C-level executives and senior business leadership.
Experience managing complex enterprise programs involving multiple workstreams and large cross-functional teams.
Experience coordinating large consulting organizations or system integrators.
Expertise in Agile delivery methodologies including Scrum, Kanban, SAFe, Lean, or hybrid delivery models.
Strong executive presentation, facilitation, communication, and stakeholder management skills.
Exceptional organizational, strategic planning, risk management, and program governance capabilities.
Preferred Qualifications
Healthcare payer industry experience.
Experience leading enterprise operating model transformations.
Experience implementing Product Management organizations.
Experience working within Digital Transformation, Enterprise Technology, or Business Transformation organizations.
Familiarity with enterprise portfolio management tools such as Jira Align, Jira, Azure DevOps, Planview, Clarity PPM, or similar platforms.
PMP certification.
SAFe Program Consultant (SPC), SAFe Lean Portfolio Management (LPM), or SAFe Agilist certification.
Scrum Alliance or Scrum.org certifications.
MBA or Master's degree.
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