Advanced Medical Support Assistant

Allied Health Professional DutiesTotal Rewards of an Allied Health Professional Duties include but are not limited to:Handles conflict and problems in dealing with the customer constructively and appropriately.Treats Veterans with dignity, courtesy and respect in keeping with the principles and practices of Veteran-Centered Care.Communicates with all internal and external customers in a courteous, positive, open, honest, cooperative manner, and treats all with dignity and respect.Responds to all inquiries in person, by e-mail, and telephone in a courteous manner and as quickly as the situation dictates.Exercises good judgement, tact and skill in communication and interpersonal relations.Provides the customer with consistent information according to established policies and procedures.Work Schedule: Monday through Friday; 8:00 a.m. - 4:30 p.m.Recruitment Incentive (Sign-on Bonus): Not AuthorizedPermanent Change of Station (Relocation Assistance): Not AuthorizedPay: Competitive salary and regular salary increases.Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Telework: NoVirtual: This is not a virtual position.Functional Statement #: 93117-ARelocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized