Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

24/7 IT Service Desk Manager & Tier 3 Escalation Lead

Green Valley Grocery

Green Valley Grocery, Inc. is seeking an IT Service Desk Manager to lead a 24/7 nationwide service desk, supporting store, corporate, and field operations. This role supervises multi-site staff and acts as Tier 3 escalation for complex issues, while driving incident response, SLAs, and knowledge-base improvements. You will report to the VP of Information Technology and require strong leadership, communication, and vendor coordination skills, with travel to company sites as needed. #J-18808-Ljbffr Green Valley Grocery

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the 24/7 IT Service Desk Manager & Tier 3 Escalation Lead in Henderson, NV vacancy
  • Green Valley Grocery seeks an IT Service Desk Manager to lead a 24/7 help desk supporting store, corporate, and field operations nationwide. You...  ...service desk staff across multiple locations and act as Tier 3 escalation for complex incidents, ensuring timely, professional... 
    Suggested

    Green Valley Grocery

    Henderson, NV
    5 days ago
  •  ...The IT Service Desk Manager is responsible for leading and managing a 24/7 IT Service Desk that supports nationwide convenience store...  ..., manages ticket handling and escalation processes, and ensures timely,...  ...this position functions at a Tier 3 escalation level for IT... 
    Suggested
    Work at office
    Shift work
    Night shift
    Weekend work

    Green Valley Grocery

    Henderson, NV
    2 days ago
  •  ...Medical Lead Veterinarian At Canyon Ridge Animal...  ...not a high-volume, quick-service practice; it is a place where...  ...partnering with your Practice Manager to build a healthy and...  ...(100% on the first 3%, 50% on the next 2%),...  ...paid time off, and free 24/7 access to Teladoc.... 
    Suggested
    Temporary work
    Local area
    Flexible hours

    Mission Pet Health

    Henderson, NV
    4 days ago
  •  ...Medical Lead Veterinarian Welcome to Cactus Creek...  ...needed for complex case management and confident decision-making...  ...care through essential services like Orthopedics,...  ...match (100% on the first 3%, 50% on the next 2%),...  ...paid time off, and free 24/7 access to Teladoc. About... 
    Suggested
    Temporary work
    Local area
    Flexible hours

    Mission Pet Health

    Henderson, NV
    4 days ago
  • $89.22k - $122.67k

     ...Software Project Manager , you will: Key...  ...Responsibilities : ~ Lead cross-functional...  ..., identify unusual service requirements, and...  ...changes, including IT security, network...  ...ability to handle escalations effectively....  ...equivalent experience) and 3 years of related... 
    Suggested
    Temporary work
    Live in
    Work at office
    Local area
    Remote work

    Siemens Healthineers

    Henderson, NV
    6 days ago
  •  ...not a high-volume, quick-service practice; it is a place where...  ...Your Impact as a Medical Lead Veterinarian Lead and...  ...Your DVM Team: You will manage all associate veterinarians...  ...(100% on the first 3%, 50% on the next 2%),...  ...paid time off, and free 24/7 access to Teladoc. About... 
    Temporary work
    Local area
    Flexible hours

    VCA Seaside Animal Hospital

    Henderson, NV
    2 days ago
  • $21 per hour

     ...Life As a Shipping Lead, you will play an important part...  ...role: Monday - Friday (3:30 PM - 12:00 AM) Starting...  ...~ Experience with a warehouse management system (WMS) ~...  ...and direction from the Client Services team ~ Ensure outbound... 
    Hourly pay
    Work at office
    Monday to Friday
    Flexible hours
    Shift work

    NRI 3PL

    Henderson, NV
    2 days ago
  • $12 - $24.33 per hour

     ...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs...  .... Pay Range $12.00-$24.33/hour ~1-3 years of relevant experience. ~ Associate's Degree or... 
    Part time
    Flexible hours
    Afternoon shift

    Follett

    Henderson, NV
    3 days ago
  •  ...for the local community. Managed by KemperSports, Henderson Sport...  ...embraces the Core True Service philosophy: • Be Genuine, Helpful...  ...Position Summary The Sports Lead is responsible for leading...  ...team. Serve as the first escalation point for sports disputes, rule... 
    Part time
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Henderson Sport and Social

    Henderson, NV
    2 days ago
  • $60k - $65k

     ...career At Ervin Cable Construction, LLC, as a Lead Safety, you’ll serve as a senior safety...  ...associate or bachelor’s degree preferred 3+ years of experience in safety leadership...  ...safety operations, or data-driven program management Strong knowledge of OSHA, utility safety... 
    Work at office
    Remote work

    Ervin Cable Construction LLC

    Henderson, NV
    2 days ago
  • Jobtailor is seeking an on-site supervisor to manage fiber optic drop installations across...  ...areas in Henderson, NV. The role requires leading in-house crews, ensuring adherence to standards...  ...clients. The ideal candidate will have 3+ years of hands-on fiber optic experience... 

    Jobtailor

    Henderson, NV
    1 day ago
  •  ...116 Join Our Team as our Fabrication Team Lead in Las Vegas! About Us: Here at Olympus Group...  ...Office and relevant production or project management software. Thorough knowledge of workplace...  ...Hours Working hours are Monday-Friday 7am-3:30pm. Flexibility with working days and... 
    Full time
    Work at office
    Local area
    Monday to Friday

    Olympus Group Inc

    Henderson, NV
    5 days ago
  • $12 - $24.33 per hour

    Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the...  .... Pay Range $12.00-$24.33/hour Qualifications 1-3 years of relevant experience. Associate's Degree or equivalent... 
    Part time
    Flexible hours
    Afternoon shift

    Follett Corporation

    Henderson, NV
    2 days ago
  • $67k - $77k

     ...alternative application process. Lead Human Resources Generalist...  ...platform. Create, update, post, and manage job advertisements. Partner...  ...and consistent application. Escalate complex, sensitive, or high-risk...  ...periods of sitting at a desk and working on a computer. Ability... 
    Full time
    Temporary work
    Local area
    Weekend work

    Fleamall

    Henderson, NV
    4 days ago
  • $45.76k

     ...vibrant casino floor. In this role, you will lead a dedicated count room team, enforce...  ...School Responsibilities Personnel Management: Scheduled and managed count room personnel...  ...Qualifications Years of experience: 3 years Experience level: Experienced... 
    Permanent employment
    Temporary work
    Work experience placement
    Shift work
    Henderson, NV
    9 days ago
  • $130k

     ...and essential range of services. Our focus is on full-service...  ...As the Medical Lead Veterinarian, you are the...  ...partnering with your Practice Manager to build a healthy and...  ...match (100% on the first 3%, 50% on the next 2%),...  ...paid time off, and free 24/7 access to Teladoc. About... 
    Full time
    Temporary work
    Local area
    Immediate start
    Worldwide
    Flexible hours

    Gunbarrel Veterinary Clinic

    Boulder City, NV
    4 days ago
  • $25 - $26 per hour

     ...- 5:30pm — you get credit for the entire days sales when scheduled to work, which is an additional 3 hours of potential products selling and receiving credit for: Tier 1: ~ Hit 100% of both the qualifier and total unit goal and earn $3 per box sold! Example... 
    Part time
    Currently hiring
    Shift work
    Weekend work

    Dr Demo

    Henderson, NV
    1 day ago
  • $19 - $20 per hour

     ...Lead Service Valet Make an impact. Support the team. Grow your career...  ...Reporting to the Operations Manager, this hands-on role supports...  ...control, and team development. It's a critical steppingstone to...  ...service issues quickly and escalate complex problems Identify... 
    Hourly pay
    Part time
    Local area
    Long distance
    Flexible hours
    Shift work
    Afternoon shift

    Valet Living

    Henderson, NV
    2 days ago
  •  ...miniature golf, arcade games, a full-service restaurant and bar, fitness...  ...community celebrations. Managed by KemperSports, Henderson...  ...The Party Coordinator Lead is responsible for overseeing...  ...members. Serve as the primary escalation point for Party Hosts regarding... 
    Part time
    Local area
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Henderson Sport and Social

    Henderson, NV
    2 days ago
  •  ...experienced Controller for an onsite role four days a week. You will lead financial operations across the practice, oversee budgeting,...  ...Bachelor's in Accounting or Finance, 7+ years in accounting/finance, and 3+ years in a leadership role; CPA/CMPE preferred. Healthcare... 

    Comprehensive Cancer Centers of Nevada

    Henderson, NV
    4 days ago
  • Canyon Ridge Animal Hospital in Henderson, NV seeks a Medical Lead Veterinarian to manage a team of associate DVMs, set clinical standards, and drive growth. You will practice top‑tier medicine alongside a collaborative team in a non‑high‑volume setting. This role offers... 

    VCA Seaside Animal Hospital

    Henderson, NV
    2 days ago
  •  ...oversee construction activities, ensuring safety and compliance on-site. The role involves leading crews, managing equipment, and coordinating project timelines. Candidates should have 3 years of experience in telecommunication site construction and proficiency in heavy... 

    Pacnetsolutions

    Henderson, NV
    3 days ago
  •  ...preventing the nation’s top leading causes of death. We go...  ...a full spectrum of services including...  ...imaging, chronic disease management, and other specialty health...  ...Assistants and Front Desk team members—while supporting...  ...departments Handle escalated patient concerns... 
    Full time
    Work at office

    Optima Medical

    Henderson, NV
    1 day ago
  • ANA in Henderson, NV, is seeking a Senior Software Manager to lead the software development team onsite. You will partner with the Director...  ..., CI/CD, Docker, and modern development stacks including Python, Typescript, React, MQTT, and AWS services. #J-18808-Ljbffr ANA

    ANA

    Henderson, NV
    5 days ago
  • ANA, Inc. in Henderson, NV, is seeking a Senior Software Manager to lead the software development team on-site. You will partner with the Director of Software Development, Product Management, and R&D to deliver high-quality, reliable software in an agile environment. The... 

    ANA, Inc

    Henderson, NV
    4 days ago
  • $25 - $37 per hour

     ...: Drive to Survive.The IT Support Specialist maintains...  ..., and vertically with management.Coordinates onboarding...  ..., procedures and to escalate any issue impacting workflow...  ...making skills.Customer-service oriented.Excellent...  ...EngineeringMinimum Years of Experience1-3 yearsLanguage... 
    Remote work

    HAAS Automation Inc.

    Henderson, NV
    1 day ago
  • Position Summary The Medical Assistant Lead participates in the delivery of excellent medical services in a patient centered environment with an emphasis on the prevention...  ...BLS/CPR Certification Preferred Qualifications 3 years experience as a medical assistant in family... 
    Temporary work
    Work at office

    Nevada Health Centers

    Henderson, NV
    3 days ago
  •  ...think bigger, and never give up, you’ll be leading the way toward inspired learning....  ...Skills and Experience Outstanding customer service skills, strong organizational skills, and...  ...requirements Approved state trainer (preferred) 2-3 years Early Childhood Education... 
    Local area

    KinderCare Learning Companies

    Henderson, NV
    5 days ago
  •  ...Communications Group is seeking a Wireless Construction Manager to oversee all phases of telecom construction. You will lead a team, emphasize safety, and deliver high-quality...  ...a Bachelor's in Construction Management and 3-5 years of wireless telecom project leadership, with... 
    Local area

    SEFNCO Communications Inc

    Henderson, NV
    5 days ago
  • $58.24k

     ...reliable and efficient transport and logistics services through storage and transport of goods...  ...: Solutions  Job Posting Title: Team Lead  Time Type: Full Time ESSENTIAL...  ...reports accurately and efficiently for site management.  Quality Control Responsibilities:... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Immediate start
    Weekend work
    Afternoon shift

    DSV

    Henderson, NV
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to 24/7 IT Service Desk Manager & Tier 3 Escalation Lead. Be the first to apply!