Assistant Property Manager

Assistant Property Manager  

This is not a passive management role. The Assistant Property Manager is expected to take ownership of outcomes in a fast-moving, high-accountability environment. The work is demanding, the conditions are imperfect, and the pressure is constant. Success requires decisiveness, resilience, and a willingness to lead through challenges. Those who succeed will earn trust, autonomy, and the respect that comes from delivering results when it matters most.  

A re you driven by the desire to build wealth and make a meaningful impact? Do you thrive in fast-paced environments, always pushing yourself to grow and improve? Are you looking for an opportunity that challenges you, helps you develop as a leader, and rewards your ambition? 

Role: Bilingual Assistant Property Management

Reports to: Property Manager and Senior Asset Manager  

J ob Type: Full Time, Onsite  

Compensation: $58-65k per year, plus bonus incentives  

Location: Denver, CO  

Benefits: Health, Vision, Dental, Paid Holidays, PTO, 401K  

SUMMARY -- 

The Property Manager (PM) is the on ‑ site leader responsible for the day ‑ to ‑ day operations, financial performance, and resident experience of IRIS Apartments. This role is highly executed ‑ focused and accountable for driving occupancy, controlling delinquency, managing staff and vendors, and ensuring the property operates in a compliant, professional, and resident ‑ focused manner. The PM serves as the primary point of accountability between ownership/asset management and on ‑ site operations. * Must have appfolio experience*

Success Metrics 

● Physical Occupancy: 95%+ target

● Delinquency: trending downward and within ownership targets 

● Average days vacant / turn time 

● Leasing conversion ratios (leads → tours → leases) 

● Resident satisfaction and complaint resolution timelines 

Core Responsibilities 

Leasing & Occupancy  

 

● Ensure pricing, concessions, and marketing strategies are aligned with market conditions and ownership direction 

● Prioritize leasing based on unit mix, demand, and readiness 

● Maintain accurate availability, photos, floor plans, and listings across all marketing platforms 

Delinquency & Rent Collection  

● Own delinquency outcomes and reporting 

● Execute consistent outreach cadences (calls, texts, emails, notices) 

● Manage payment plans and rental assistance processes 

● Escalate chronic delinquency issues appropriately and in compliance with local regulations 

Resident Relations  

● Serve as the escalation point for resident concerns and disputes 

● Ensure timely and professional responses to resident inquiries 

● Oversee renewals, lease compliance, and resident retention efforts 

● Promote a positive community atmosphere and minimize resident turnover Maintenance & Property Operations  

● Monitor emergency maintenance response and after ‑ hours coverage 

● Conduct regular site walks and identify physical needs or risks 

● Assist PM with daily, weekly, and monthly maintenance coordination

Team Leadership  

● Lead, train, and manage on ‑ site staff (leasing)

● Set daily and weekly priorities for the team 

● Hold staff accountable to performance expectations and service standards ● Identify training needs and escalate staffing gaps or performance issues 

Vendor & Financial Oversight  

● Own leasing performance and daily leasing activity 

● Monitor weekly leasing funnel metrics: leads, tours, applications, approvals, move ‑ ins, and notices

Reporting & Communication  

● Assist PM in weekly updates to ownership/asset management on: 

○ Occupancy and leasing performance 

○ Delinquency status 

○ Operational risks and action items 

○ Maintenance and CapEx needs 

● Maintain accurate records in property management software 

Qualifications 

● Bilingual in Spanish and English 

● 2+ years of multifamily property management experience 

● Proven leasing and delinquency management performance 

● Experience leading a team to achieve goals. Think like a sports team!

● Strong organizational and communication skills 

● Familiarity with property management software (AppFolio) is a plus.

● Knowledge of Fair Housing and local regulation. 

Expectations 

● High accountability and minimal hand-holding 

● Comfort operating in fast-changing, imperfect conditions 

● Willingness to make hard calls in the interest of the asset 

● Resilience under pressure and consistency over time 

Reporting Structure 

● Reports directly to Property Manager/ Senior Asset Management / Ownership 

● Manages on ‑ site leasing and maintenance team 

This role is critical to stabilizing and improving property performance and requires strong operational discipline, leadership, and communication skills.