Certified Medical Assistant (CMA)

Certified Medical Assistant

The Certified Medical Assistant (CMA) provides clinical support to physicians and advanced practice providers while delivering compassionate, patient-centered care. This position assists with patient intake, clinical procedures, medication administration, preventive care, patient education, and care coordination. Bilingual (English/Spanish) skills are preferred but not required.

Essential Duties and Responsibilities

· Prepare patients for examinations by obtaining medical histories, vital signs, chief complaints, and other clinical information in the Electronic Health Record (EHR).

· Assist physicians and advanced practice providers with examinations, procedures, and patient care.

· Administer medications, immunizations, injections, and treatments within the Certified Medical Assistant scope of practice and as directed by the provider.

· Perform routine clinical procedures, including specimen collection, wound care, electrocardiograms (EKGs), point-of-care testing, and other delegated duties.

· Coordinate laboratory testing, referrals, diagnostic procedures, and follow-up appointments to support continuity of care.

· Educate patients regarding medications, preventive care, treatment plans, and provider instructions.

· Support quality improvement initiatives, including HRSA Uniform Data System (UDS) measures and preventive care initiatives.

· Maintain accurate and timely documentation in the Electronic Health Record (EHR).

· Maintain examination rooms, clinical equipment, and supplies while adhering to OSHA, infection prevention, and safety standards.

· Maintain patient confidentiality and protect health information in accordance with HIPAA and organizational policies.

· Collaborate with providers, nursing staff, and interdisciplinary care teams to ensure coordinated, patient-centered care.

· Participate in required trainings, staff meetings, and quality improvement initiatives.

· Perform other duties as assigned.

Education & Experience

· High school diploma or equivalent required.

· Current Certified Medical Assistant (CMA) certification from an accredited certifying organization required.

· Current Basic Life Support (BLS) certification through the American Heart Association or American Red Cross required.

· Minimum of one (1) year of experience in a physician practice, outpatient clinic, community health center, or similar healthcare setting preferred.

· Experience working in a Federally Qualified Health Center (FQHC) or community health center preferred.

· Experience using Electronic Health Record (EHR) systems preferred.

· Bilingual (English/Spanish) skills are preferred but not required.

Knowledge, Skills, and Abilities

· Knowledge of medical terminology, clinical procedures, medication administration, and infection prevention practices.

· Knowledge of HIPAA regulations and the ability to maintain the confidentiality, security, and integrity of patient information.

· Excellent customer service, communication, and interpersonal skills with a commitment to providing compassionate, patient-centered care.

· Strong organizational skills with the ability to prioritize multiple responsibilities and maintain accurate documentation in a fast-paced clinical environment.

· Proficiency in Microsoft Office and Electronic Health Record (EHR) systems.

· Ability to exercise sound judgment, respond appropriately in emergency situations, and establish effective working relationships with patients, providers, leadership, and coworkers.