Service Systems Engineering Assoc Director
Zimmer Biomet
Zimmer Biomet seeks an Associate Director of Service Systems Engineering to lead the service engineering organization supporting surgical robotics, surgical solutions, sports medicine, and neurologic product portfolios. The role establishes service strategies, manages cross-functional partnerships, and oversees design for serviceability and new product introduction across multiple platforms.
Responsibilities
- Lead and develop service systems engineering organization, including talent development and organizational performance
- Establish service engineering strategy, standards, processes, and governance for business growth and product introductions
- Provide executive leadership for ROSA Robotics and Monogram platforms throughout development and launch
- Champion Design for Serviceability principles through reviews, FMEAs, and maintainability assessments
- Partner with Quality, Regulatory, Operations, and Commercial teams on compliance, investigations, and support improvements
Requirements
- Bachelor's degree in engineering, biomedical engineering, robotics, or related technical discipline
- 10+ years service engineering, systems engineering, or medical device engineering experience
- 5+ years leading technical or engineering teams
- Experience with complex capital equipment, electromechanical systems, robotics, or medical technologies
- Knowledge of New Product Development, Design Controls, and product lifecycle management
- Familiarity with ServiceMax, Salesforce, PLM, ERP, and FDA/ISO compliance environments
Vacancy posted 24 days ago
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