Senior Software Engineer - Global Commercial Services Technology

Job Description

The Global Commercial Services team at American Express is looking for a seasoned Senior Engineer I with
extensive full-stack development expertise, a strategic product management mindset, and a proven history of
successfully leading and mentoring software engineering teams. This role will be pivotal in shaping and building our
next-generation expense management platform, designed to provide actionable insights into business spending for
our Small and Medium-sized (SMS) businesses and Corporate customers. We aim to deliver an innovative, scalable,
and highly integrated expenses solution that transforms business spending into a seamless, insightful experience.

Responsibilities

• Play a critical role in the design, development, and deployment of our next-generation expense
management solution.
• Collaborate closely with product managers, designers, and stakeholders to refine
and shape product requirements, ensuring clarity and readiness for engineering.
• Mentor and guide feature teams, fostering effective collaboration within the team,
across guild teams, and with other cross-functional project teams.
• Develop robust platform services utilizing domain-driven design and hexagonal
architecture.
• Identify, evaluate, recommend, and integrate SaaS, PaaS, and IaaS solutions to
efficiently achieve both functional and non-functional objectives.
• Participate in and facilitate Request-for-Comment (RFC) processes and proof-of-
concept (POC) activities.
• Integrate analytics and instrumentation toolchains into application development
workflows.
• Measure, monitor, and enhance application performance, scalability, and
resilience.
• Actively contribute to establishing and maintaining team coding standards and
system design conventions.
• Employ the Linear method to effectively guide the Software Development Lifecycle
of the team.
• Plan, estimate, delegate, and oversee task execution to ensure milestone goals are
met on time, proactively addressing risks and resolving blockers.
• Regularly demonstrate both individual and team milestone achievements and
progress to the product team and stakeholders.
• Gather, analyze, and incorporate stakeholder feedback to continuously improve the
product and refine software engineering practices.

Qualifications

• Overall experience: 8+ years of experience in software engineering and product development, in
individual contributor as well as leadership roles.
• Education: Bachelor of Science or Engineering, specializing in Information Technology, Computer
Science, or Software Engineering disciplines.
• Experience in full-stack development including mobile apps, web UI, middleware, platform services, and
infrastructure as code.
• Professional certifications in software engineering, architecture, or product management.
• At least 5 years of experience building, mentoring, and managing high-performance distributed
engineering teams.
• At least 5 years of experience in Frontend technologies for web, including Typescript and frameworks
such as React, Angular, or Ruby on Rails.
• At least 5 years of experience in Backend and general-purpose programming languages and run-times
such as Node.js, Python, Ruby, and Go.
• At least 2 years of experience with Mobile app development either with cross-platform technologies such
as React Native, Cordova, Ionic, or native app development.
• At least 2 years of experience showcasing deep engagement with product management and UX design
teams.
• Hands-on experience with cloud services for application development such as AWS Lambdas, S3, API
Gateway, SQS, ECS, RDS, etc.
• Hands-on experience with multiple storage technologies including RDBMS, Graph databases, document
stores, search indices, and OLAP databases.
• Hands-on experience integrating Postgres-compatible distributed databases such as CockroachDB.
• Hands-on experience integrating with workflow engines, orchestration engines, or durable-execution
technologies such as Camunda and Temporal.
• Hands-on experience developing data-driven UI and dynamic forms such as JSON-schema based
forms.
• Hands-on experience integrating with AI/ML models to build user-facing recommendation engines.
• Hands-on experience setting up instrumentation, analyzing performance, distributed tracing, and
debugging with Datadog or similar instrumentation technologies.
• Hands-on experience developing, improving, and testing application code towards industry-standard
specifications or to meet compliance requirements such as Camunda and Temporal.

• Hands-on experience developing data-driven UI and dynamic forms such as JSON-schema based forms.

• Hands-on experience integrating with AI/ML models to build user-facing recommendation engines.

• Hands-on experience setting up instrumentation, analyzing performance, distributed tracing, and debugging with Datadog or similar instrumentation technologies.

• Hands-on experience developing, improving, and testing application code towards industry-standard specifications or to meet compliance requirements.

• Entrepreneurial experience in software engineering and product development is valuable.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.