Medical Assistant Certified - Urgent Care

Certified Medical Assistant

Overview Employer paid benefits; Medical, Dental, and Vision. Compensation: Min $22.97 Max $38.46 $8,000 sign-on bonus w/3-year commitment

The Certified Medical Assistant (CMA) in the Urgent Care setting is responsible for providing both clinical and administrative support to healthcare providers in the delivery of prompt, compassionate, and efficient care to patients with acute medical needs. This position plays a key role in assisting with examinations, procedures, diagnostics, and patient education while maintaining accurate medical records and ensuring a safe, clean, and well-stocked clinical environment. The CMA serves as a vital link between patients, providers, and the care team, supporting high-quality care in a fast-paced, team-oriented setting.

Responsibilities Essential Job Functions:

• Practice under the direct supervision of a licensed physician, physician assistant, or nurse practitioner, performing tasks in outpatient settings as issued and approved.
• Assisting providers with patient care, electronic medical record (EMR) documentation, charting, ordering tests, handling prior authorization for referrals and medications, and refilling medications.
• Administering immunizations, assisting with procedures, and providing patient education.
• Serving as an ongoing preceptor, aiding in the onboarding, training, and technical development of new staff.
• Reviewing charts and confirming medical records and referrals are available for patients.
• Check patients into exam rooms and obtain pertinent information, including vitals and medication histories.
• Prepare for examinations and procedures by setting up required supplies and instruments, assisting providers as needed while ensuring proper cleaning and sterilization.
• Maintain and stock medical supplies in exam rooms and the clinic supply area, reordering as necessary following the provider's direction.
• Perform clinical tasks such as EKGs, spirometry, apply splints, bandages, wound dressings and lab tests as ordered by the provider, presenting results and documenting findings in the EHR.
• Provide patient education as directed by the provider, including instructions on nebulizer treatments and glucose checks.
• Assist with procedures such as blood pressure checks and staple/stitch removal as directed by the provider.
• Stay current with assigned educational requirements and competencies, attending quarterly and annual training as needed.
• Be flexible with scheduling, including working variable hours such as evenings, weekends, and holidays as workload demands.
• The employee supports the hospital mission, vision, values, policies, and procedures. Participates in required education for DNV programs as applicable to position (reference program education curriculum).
• Performs other related duties as assigned.

Qualifications:

• Education Required: High school graduate or equivalent
• Preferred: Graduate of accredited Medical Assistant program
• Licenses/certifications/registrations Required: Current Certified Medical Assistant (CMA) certification or completion of an accredited Medical Assistant program. Current Basic Life Support (BLS) certification.
• Preferred: NA
• Experience Required: None
• Preferred: Previous experience as a Medical Assistant preferred, but not mandatory.
• Other Language Skills: Bilingual (English/Spanish) preferred.
• The ability to work with a culturally diverse population is essential.
• Equipment and Tools: Proficient in operating computers, phones, and office equipment. Familiar with insurance regulations and medical terminology. Knowledgeable in filing procedures and record documentation. Skilled in using various software applications, including Microsoft Word and EPIC electronic health records.
• Personal Traits, Values and Aptitudes: The ideal candidate must be able to adapt to changing responsibilities and maintain composure and efficiency. Demonstrate a positive, tactful, and collaborative attitude. Work independently while managing multiple tasks effectively. Uphold patient confidentiality and respect patients' rights.
• Physical Requirements: The physical and sensory functions described below are essential to the successful performance of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
• The position requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear and effective communication is essential, as is the ability to interact with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators. Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care. Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures. The position also involves occasional stooping, kneeling, crouching, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety. May sit for long periods of time.
• Working Conditions: This position is performed primarily in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. While the work setting is protected from outdoor weather conditions, it may be subject to variable indoor temperatures. The role involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, with the expectation that all staff follow appropriate safety protocols and utilize personal protective equipment (PPE) as required. The health care environment can be fast-paced and unpredictable, requiring the ability to respond quickly to changing circumstances, including high-pressure or emergency situations. The work setting also involves multiple simultaneous demands and varying levels of noise due to medical equipment, staff activity, and patient needs.