Senior Consultant

Epic Revenue Cycle Technology Senior Consultant Remote

We are seeking an Epic Revenue Cycle Technology Senior Consultant to support Guidehouse on a commercial health revenue cycle technology initiative focused on Epic revenue cycle implementation, optimization, testing, workflow troubleshooting, go-live readiness, post-live stabilization, and application support.

This is a remote opportunity supporting a sold and funded commercial health project. The Epic Revenue Cycle Technology Senior Consultant will work hands-on across Epic revenue cycle workflows, build/configuration support, testing, claims/remittance, billing optimization, reporting enablement, issue resolution, and collaboration with revenue cycle and IT stakeholders.

The ideal candidate has strong hands-on experience with Epic revenue cycle applications, hospital billing, professional billing, claims/remittance, Charge Router, revenue integrity, testing, workflow analysis, application support, and post-live stabilization.

Responsibilities include:

• Supporting Epic revenue cycle implementation, optimization, stabilization, and application support workstreams
• Assisting with hospital billing, professional billing, claims/remittance, charge capture, Charge Router, revenue integrity, payer/reimbursement, AR, denials, or patient financial services workflows
• Analyzing current-state workflows and helping design, test, and support future-state solutions
• Supporting Epic build/configuration, testing, validation, upgrades, issue resolution, and workflow troubleshooting
• Participating in UAT, integrated testing, claim scenario testing, volume testing, post-live support, or stabilization activities
• Identifying root causes of revenue cycle issues and recommending process or system improvements
• Supporting reporting enablement, KPI tracking, workqueue analysis, dashboard input, or performance monitoring as needed
• Collaborating with operational users, Epic application teams, IT, reporting teams, revenue cycle stakeholders, and project leadership
• Documenting findings, workflows, testing outcomes, issue resolutions, and recommendations
• Communicating clearly with technical, operational, and revenue cycle audiences

Required Qualifications:

• Hands-on experience with Epic revenue cycle applications, workflows, implementation, optimization, or application support
• Experience with one or more Epic revenue cycle areas such as Resolute Hospital Billing, Resolute Professional Billing, Claims and Remittance, Charge Router, Revenue Guardian, Revenue Integrity, Single Billing Office, contract administration, reimbursement, charge capture, denials, payment posting, or workqueues
• Experience with Epic build/configuration, testing, UAT, upgrades, troubleshooting, ticket support, workflow analysis, go-live support, or post-live stabilization
• Understanding of healthcare revenue cycle workflows and how system design impacts billing, reimbursement, claims, denials, AR, and revenue capture
• Strong analytical, documentation, communication, and problem-solving skills
• Ability to work with operational, technical, and revenue cycle stakeholders in a remote consulting environment

Preferred Qualifications:

• Epic certification, accreditation, or proficiency in Resolute Hospital Billing, Resolute Professional Billing, Claims and Remittance, Charge Router, Revenue Guardian, Revenue Integrity, SBO, Home Health/Hospice Revenue Cycle, or related Epic modules
• Experience with Data Courier, Content Management, Nova Notes, Radar, Reporting Workbench, Clarity, Caboodle, Cogito, SlicerDicer, SQL, Tableau, Power BI, ServiceNow, Jira, or similar tools
• Prior consulting experience or experience supporting multiple client groups, business units, hospitals, clinics, or Community Connect environments
• Experience supporting go-lives, command center, post-live stabilization, system upgrades, or large Epic transformation projects

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.