Program Manager

What We Do The Program Manager is responsible for managing programs or multiple projects, with complex interdependencies, on an ongoing and regular basis. Responsible for project planning and status reporting, risk management, and issue resolution. The Program Manager works more often with strategy and articulates the goals and objectives of the program and how it will impact the business. What You’ll Do Program Management & Execution Manage multiple, interdependent projects supporting the DNA identity and access management program Develop and maintain program plans, roadmaps, and governance structures aligned to DNA priorities Track progress, risks, and dependencies; ensure timely delivery of program outcomes Provide regular status reporting to stakeholders, highlighting risks, issues, and mitigation plans Identity Governance Optimize and scale role-based access controls (RBAC) across DNA systems and products Coordinate and drive access certification processes for in-scope applications Partner with product and engineering teams to establish clear access ownership and accountability Enhance program maturity by systematically identifying and addressing excessive or outdated access to reduce overall risk exposure. Access Operations Mature and optimize joiner, mover, leaver (JML) processes across DNA platforms to enhance operational efficiency and program effectiveness. Partner with IT and engineering teams to streamline provisioning workflows Track and report on access request volumes, cycle times, and service performance Support implementation of automation and service improvements to reduce manual effort Authentication & Security Improvements Support rollout and adoption of MFA and SSO across DNA products and systems Drive ongoing optimization of authentication processes and controls in coordination with cybersecurity teams to strengthen operational effectiveness. Improve visibility into privileged and service accounts within DNA environments Contribute to roadmap planning for incremental identity security enhancements Cross-Functional Collaboration Coordinate across Product, Engineering, and Cybersecurity, teams to align on access requirements Facilitate issue resolution and remove blockers impacting program delivery Ensure consistent communication and alignment across stakeholders What You’ll Bring 5–8+ years of program or project management experience in technology or data environments Experience supporting identity, access management, or security-related initiatives Working knowledge of IAM concepts (RBAC, MFA, SSO, provisioning) Strong organizational, communication, and stakeholder management skills Bachelor’s degree or equivalent experience Core Competencies Program Execution Effectively manages multiple workstreams with clear tracking, prioritization, and follow-through Operational Process Improvement Identifies inefficiencies and drives process improvements (e.g., provisioning workflows, JML processes) Risk Awareness Recognizes access-related risks and supports mitigation through structured processes and controls Stakeholder Coordination Builds working relationships across teams to drive alignment and execution Technical Acumen (Foundational IAM) Understands identity and access concepts sufficiently to partner with technical teams Communication & Transparency Provides clear, consistent updates on program status, risks, and issues Execution Mindset Focuses on delivering outcomes in a fast-paced, evolving environment Pay Range: $105,950-$115,500 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees – not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. #J-18808-Ljbffr