Front Desk Agent Swing Shift $16 an hour

Lodge Front Desk AgentResponsible for checking guests into their condo and other guest servicesChecking guests inAnswer internal/external calls from guests needing supplies or wanting to make a reservation.Closing down hot tubs at night.Restock supplies at the front desk, lobby and gift shop, notify manager of supplies needed.Resolve problems arising from guest complaints, reservation and room assignment activities.Provide feedback to the other shifts and supervisor/manager.Such other appropriate duties as may be required.Pre-Employment Requirements: Reference check, criminal background check.Education and/or Experience:Knowledge of Word and Excel preferred.Familiarity with multi-line phone system, copier, fax, and scanner.Knowledge of Springer Miller software preferable, but not required.Performance Skills:People pleasing attitude.Team player.Good communication skills.Ability to solve problems and handle guest complaints.Ability to work independently and with little supervision. Silver Mountain Resort