Fleet Analytics Manager

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions; Southern States Material Handling solves problems.

As a Fleet Analytics Manager with Southern States Material Handling: You will contribute to making Southern States Material Handling a leader in the material handling industry by driving data-driven decision making and operational alignment across Strategic Fleet Accounts. This role focuses on fleet cost optimization, utilization performance, and lifecycle planning for rental and non-fixed assets. You will partner closely with operations and leadership to ensure best-in-class service delivery, profitability, and continuous improvement across the fleet portfolio.

Come be a part of our Toyota & Raymond family!

Top of the Line Benefits!!

• 401(k) with company matching
• Dental insurance
• Health insurance
• Vision Insurance
• PTO and Vacation
• Paid Holidays
• Flexible Spending Account
• Life Insurance
• Tuition Reimbursement

What we’re looking for:

• Strong foundational knowledge of equipment maintenance, service scheduling, and repair practices (material handling or similar industry preferred)
• Interest in or experience with fleet management, asset lifecycle planning, and operational performance tracking
• Analytical mindset with the ability (or desire to develop) skills in trend analysis, cost management, and profitability evaluation
• Exposure to or willingness to learn fleet management systems, maintenance tracking tools, and reporting platforms
• Understanding of financial concepts such as budgeting, cost control, and CAPEX planning is preferred but can be developed
• Ability to identify operational challenges and contribute to solutions that improve efficiency and performance
• Strong problem-solving skills and a process-driven approach to continuous improvement
• Ability to influence and collaborate with cross-functional teams, even without direct authority
• Strong communication skills, with the ability to translate data into actionable insights
• Interest in training, coaching, or supporting field teams on best practices
• Ability to manage multiple priorities and adapt in a fast-paced environment
• High level of integrity, accountability, and attention to detail

Education and Certification Needed:

• Bachelor’s degree in Business, Engineering, Supply Chain, Finance, or related field a plus; but equivalent combination of hands-on experience and industry knowledge will be considered
• 5–10+ years of experience in material handling, equipment maintenance, service operations, fleet support, or related field
• Prior experience or exposure to fleet management, rental operations, asset lifecycle planning, or CAPEX planning preferred.
• Experience working in a technician, service, or operations-based role with a strong understanding of equipment and maintenance practices is highly valued.
• Demonstrated interest or experience in data analysis, reporting, or performance tracking is a plus
• Proven ability to take on increasing responsibility, solve problems, and drive improvements within operations
• Experience in industrial, equipment, or field service environments

What you’ll Do:

• Partner with Operations leadership to ensure timely, cost-effective completion of maintenance, repairs, and service work across Strategic Fleet Accounts
• Fleet Cost Control: Monitor fleet performance against profitability targets, identify underperforming assets, conduct root-cause analysis, and drive corrective actions to improve cost efficiency and service outcomes
• Conduct regular audits of maintenance activity and billing to ensure accuracy, identify discrepancies, and improve cost tracking across the organization
• Analyze maintenance trends and provide actionable recommendations to improve fleet reliability, reduce costs, and support equipment specification decisions
• Develop and deliver training to operations teams on best practices for maintenance cost management, service execution, and financial accountability
• Rental Fleet & Non-Fixed Assets: Partner with leadership to develop and maintain a long-term rental fleet strategy, including a 5-year fleet plan and annual CAPEX planning for acquisitions, replacements, and transfers
• Oversee onboarding, reconditioning, and lifecycle integration of rental fleet assets to ensure readiness and optimal performance
• Track and report on fleet utilization metrics, including days on rent and financial performance, to drive informed business decisions
• Monitor and manage fleet assets operating outside standard service areas, ensuring maintenance compliance and performance standards are met
• Identify units at risk (“in distress”) and proactively implement mitigation strategies, including repair, replacement, or reallocation
• Collaborate cross-functionally to refine Total Care programs, pricing strategies, and service models to improve profitability and customer satisfaction
• Establish performance objectives and drive initiatives that support fleet optimization and overall portfolio profitability
• Promote a strong safety culture by ensuring adherence to company and regulatory safety standards
• Support development of processes, tools, and reporting that enhance visibility and decision-making across fleet operations
• Act as a key resource to leadership by providing insights, recommendations, and reporting on fleet performance and opportunities for improvement
• Mon-Fri 8am – 5pm-Hybrid work model after training.
• Travel- Up to 20 regionally%

SSMH is an equal opportunity employer.SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.