Trainer, Program Delivery

Trainer, Program Delivery

The Inter-Industry Conference on Auto Collision Repair (I-CAR) is a growing, not-for-profit organization, headquartered in Hoffman Estates, Illinois, serving the automotive collision repair industry globally. The organization was established by representatives of the collision repair, automotive, and insurance industries in 1979 and has doubled its revenue over the last six years. Today, the I-CAR brand is stronger than it has been in 40 years of operation and has gained a worldwide reputation. There is momentum and excitement among its committed workforce, instructors and volunteers to continue to help the organization grow and expand its breadth of reach and scale. I-CAR leadership believes that the future of the organization will be importantly influenced by its continuing innovation and relevance of its products, technical programs and services.

Position Summary

The Trainer, Program Delivery provides technical training to support, deliver, maintain, and drive process improvements within delivery programs.

Primary Responsibilities Include

• Assists with creation and delivery of training curriculum for instructors and In-Shop assessors
• Partners with the Delivery Team to achieve high quality and consistent instructor and assessor delivery
• Supports Delivery Enablement Team in the execution of on boarding and development training programs for Instructors and Assessors, using Learning Management System (LMS) tools and methodologies
• Supports the execution of product launch training strategies, delivery timelines, resources, and instructor readiness
• Provides training during Instructor and Assessor Qualification Workshop (IQW) programs
• Works closely with supervisor in program development of training manuals to aid instructors/assessors and members of the management team with adherence to processes
• Collaborate cross-functionally with I-CAR Staff to implement strategic initiatives
• Responsible for achieving established goals
• Reviews training metrics and feedback data to identify trends and recommend improvements
• Identifies and supports opportunities to improve business processes and actively participates in related efforts
• Effectively deliver remote program training and maintain engagement through virtual collaboration tools
• Assists in delivery of Welding, Hands-On and In-Shop Knowledge Assessment events

Required Skills/Abilities/Competencies

Competent in Microsoft Office Suite and remote communication tools. Proficiency with Learning Management Systems (LMS) and online learning tools. In depth understanding of collision repair procedures and technology. Thorough knowledge and skills for welding and hands-on processes Ability to create, understand and use data reports, data analysis, and manuals. Analytical thinking and data-driven decision-making. Ability to adapt to changing business conditions. Builds productive business relationships. Excellent verbal and written communication; skilled at presenting in both live and virtual environments.

Education and Experience

Required High school diploma or equivalent. Minimum 5 years instruction experience. Minimum 5 years of collision industry experience. Desired Current I-CAR Platinum Vocational certificate in collision repair Manufacture certification(s) or training ISO or AWS welding certification ASE Master Collision Repair Certification

Physical Requirements

Computer operations (including email) and telephone is approximately 50%. The noise level in the environment is moderate to loud. The incumbent is required to regularly stand, walk, sit, handle and finger, reach outward, reach above shoulder, climb, and crawl, squat or kneel and bend. May be required to lift and/or carry up to 50 pounds. Required to hear and smell. Required to see, with near, color, peripheral and depth perception vision.

EEO Statement

I-CAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. Those with criminal histories will be considered in a manner consistent with applicable state and local laws.