Office Assistant (Part-Time) - 21503

Job Description

Job Description

Office Assistant (Part-Time) - TalentZok

OVERVIEW

Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.

 

Immediate opening for a Part-Time Office Assistant in Temecula, CA who possesses:

• Previous administrative, office support, or customer service experience
• Strong reliability and consistent attendance
• Ability to remain calm, courteous, and professional when working with upset or frustrated customers
• Microsoft Word, Excel, and Outlook proficiency
• Strong organization and attention to detail
• Ability to learn proprietary property-management software
• Ability to work Monday through Friday from 9:00 AM to 1:00 PM, with flexibility to work 9:00 AM to 5:00 PM when coverage is needed

FULL DESCRIPTION: We are seeking a dependable, organized, and customer-focused Office Assistant to support a small HOA management office in Temecula, CA. This temporary, part-time position will provide homeowner customer service and general administrative support, including answering calls and emails, assisting with HOA-related questions, maintaining property and homeowner records, and supporting day-to-day office operations. The ideal candidate will be reliable, professional, detail-oriented, comfortable working within a small three-person office, and able to handle challenging homeowner interactions without taking complaints personally.

 

The selected candidate will be responsible for:

• Answering incoming homeowner phone calls professionally and courteously
• Responding to homeowner emails and general correspondence
• Assisting homeowners with questions regarding HOA policies and community matters
• Providing information regarding property violations
• Assisting with questions related to architectural requests and changes
• Providing general information regarding monthly assessments and HOA fees
• Responding to questions regarding community events and related activities
• Handling upset or frustrated homeowners with patience, professionalism, and a positive attitude
• Maintaining composure during difficult or emotionally charged customer interactions
• Entering and updating homeowner information
• Maintaining accurate property and community records
• Using HOA property-management software to maintain records and retrieve information
• Preparing and maintaining documents and correspondence using Microsoft Word
• Using Microsoft Excel to track and organize information
• Managing email communication through Microsoft Outlook
• Maintaining organized electronic and physical office records
• Providing general administrative support to the office
• Supporting other team members with daily tasks and office needs
• Working independently on assigned responsibilities
• Helping maintain a professional, organized, and welcoming office environment
• Providing coverage for another office team member when needed
• Performing other administrative and customer-service duties as assigned

 

The selected candidate will also possess:

• Previous administrative, office support, receptionist, or customer service experience preferred
• Experience working with homeowners, tenants, residents, property management, or similar customer populations a plus
• Strong customer-service skills required
• Ability to handle difficult or frustrated customers professionally required
• Ability to remain calm and avoid taking customer complaints personally required
• Excellent verbal communication skills required
• Professional written communication skills required
• Strong organizational skills required
• Strong attention to detail required
• Dependable and reliable attendance required
• Ability to work independently required
• Ability to work effectively as part of a small, close-knit team
• Positive and professional attitude required
• Basic computer proficiency required
• Microsoft Word proficiency required
• Microsoft Excel proficiency required
• Microsoft Outlook proficiency required
• Ability and willingness to learn HOA property-management software
• Ability to maintain confidentiality and exercise good judgment
• Ability to manage multiple requests and changing priorities
• Ability to work onsite in Temecula, CA
• Ability to work Monday through Friday from 9:00 AM to 1:00 PM
• Ability and willingness to work 9:00 AM to 5:00 PM on an as-needed basis to provide vacation, absence, or other office coverage
• Ability to support a temporary assignment

 

Physical Requirements:

• Ability to sit and work at a computer for extended periods while responding to emails, entering data, reviewing homeowner records, and completing administrative tasks
• Ability to communicate by phone, email, and in person throughout the workday
• Ability to use hands and fingers for typing, filing, scanning, document preparation, and standard office duties
• Ability to review documents, spreadsheets, property records, correspondence, and computer screens for extended periods
• Ability to occasionally stand, walk, bend, reach, and move throughout the office as needed
• Ability to occasionally lift, carry, or move standard files, records, office supplies, and other lightweight office materials
• Ability to maintain professionalism, accuracy, organization, and attention to detail while managing customer inquiries and administrative responsibilities

 

Salary Range: $22/hour
More information can be found at .

\nCompany Description

TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.

Company Description

TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.