Field Service Technician - Communications - Chicago, IL
$31.92 - $44.88 per hourStryker Orthopaedics
Field-based technical service role providing onsite support for communications and medical equipment at healthcare facilities in the Chicago area. Technician will troubleshoot, repair, and maintain Stryker systems while working independently with customer and internal teams.
Responsibilities
- Perform field service, troubleshooting, repairs, and maintenance on communications equipment at customer sites
- Manage service calls from initial contact through resolution with accurate documentation
- Communicate with hospital staff, surgeons, and biomedical personnel regarding technical issues
- Collaborate with internal operations and R&D teams on complex technical challenges
- Support post-market surveillance and escalate issues requiring FDA notification or MDR reporting
Requirements
- 2 years Stryker Communications installation/production experience OR 2-3 years relevant field service experience
- High school diploma or GED
- Valid driver's license
- Knowledge of video, audio, and data communications systems
- Cable termination skills for digital and analog connectors
- Microsoft Office proficiency including Excel and Word
- Effective communication skills with clinical and biomedical staff
Compensation: $31.92 - $44.88 USD hourly (USN); $35.12 - $49.37 USD hourly (US10)
Vacancy posted 1 day ago
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