Staff Product Manager

Role Description

At Groups, our mission is to deliver life-changing care to individuals struggling with substance use disorders. We are building technology-enabled care models that improve access, outcomes, and experience for our members, at scale.

We are seeking a Staff Product Manager to lead strategy and execution across a critical portfolio of products and platforms at the core of our clinical and operational ecosystem. This is a highly influential, senior individual contributor role with broad ownership, significant autonomy, and direct impact on how care is delivered.

This is a high-impact role. You will operate at the intersection of clinical care, technology, and growth, owning a portfolio that directly shapes member engagement, clinical outcomes, and operational efficiency.

You will set direction, define success, and drive enterprise-level decisions, while raising the bar for product management across the organization.

This position is fully remote; however, we are prioritizing candidates who align with the Eastern time zone (EDT/EST) for consistent overlap and availability with our core clinical and operational teams.

Salary range $180k - $200k.

Responsibilities

What You’ll Own:

• Define and lead the strategy and roadmap for a portfolio of interconnected products and platforms.
• Own end-to-end outcomes, including performance, adoption, and impact across systems and vendor partnerships.
• Establish and drive a metrics framework that sets the standard for product performance and accountability.
• Lead build vs. buy vs. partner decisions, balancing speed, cost, and long-term scalability.
• Partner with Engineering on architecture and platform decisions, ensuring alignment with business and clinical priorities.
• Design member-centric experiences, including conversational and interaction flows that guide individuals to the right care at the right time.
• Influence cross-functional strategy and investment decisions across Product, Clinical Operations, Growth, IT, and external partners.
• Shape how adjacent teams prioritize and execute work beyond your direct scope.
• Establish governance, documentation, and compliance standards to support scale in a regulated healthcare environment.

How You’ll Make an Impact:

• Improve member engagement and care navigation through thoughtful product design.
• Drive measurable gains in clinical outcomes and operational efficiency.
• Elevate product practice through data rigor, experimentation, and mentorship.
• Enable smarter, faster decisions through clear metrics and actionable insights.

Qualifications

What You Bring:

• 7–10+ years of product management experience, including ownership of platforms, infrastructure, or shared systems at scale.
• Experience operating at a Staff, Principal, or equivalent senior IC level.
• Proven ability to define and execute portfolio-level strategy across complex, interconnected systems.
• Strong track record of data-driven decision-making, including defining and operationalizing metrics.
• Experience designing conversational or AI-driven user experiences (chat, voice, messaging).
• Ability to influence senior stakeholders and drive alignment across Product, Engineering, Clinical, and Operations.
• Technical fluency to partner effectively on architecture, integration, and reliability trade-offs.
• Demonstrated ability to raise the bar for product teams through mentorship, standards, and best practices.

Preferred Experience

• Healthcare, behavioral health, or other regulated, mission-critical environments.
• Experience with automation, messaging platforms, or AI-enabled product strategies.
• History of insourcing vendor capabilities or rebuilding critical systems.
• Contributions to scaling product organizations (hiring, leveling, coaching).

Please note: This role is not available to residents of AK, AR, CA, HI, ID, MD, NE, SD, UT, or WY.