Program Manager

The Program Manager provides a single point of business focus for designated customer programs and manages the satisfaction of customer expectations through program team processes. Vanguard EMS, Inc. is in the service business. Even with Vanguard's state of the art technology, vast manufacturing capability, and leading-edge information tools, we wake up every day thinking about how best to serve our customers, suppliers, and the communities in which we live. What you'll do: Understand and stay current with the broad view of customer expectations and Vanguard business requirements and refine them to specific deliverables. Manage cross-functional customer program teams and communicate program requirements on an on-going basis to functional and business management. Ensure Vanguard management stays appropriately engaged in the program. Conduct regular program reviews internally and with customer to assess program status results. Assures program maintains acceptable level of profitability. Separate business issues requiring attention from issues to be handled by normal functional processes Ensure appropriate cross-functional projects and problem solving are in place to address program issues Maintain adequate technical depth and managerial skill to address customer issues and resource priorities. Actively identify, pursue, and win new business from existing customers. Engender confidence in customers and senior management that program requirements are and will be met Communicate proactively to authoritatively solve program problems and minimizes program risks. Performs other duties as required. What you'll need: Highly motivated strong leadership and teambuilding skills with self-motivation, problem solving abilities, oral and written communications skills, attention to detail, team spirit and a "hands on" mentality. Excellent time management skills coupled with the ability to coordinate and prioritize a variety of projects while coordinating the resources necessary to accomplish them. Proficiency in use of technology and automation to achieve overall business goals. Effective attention as a hands-on sales representative with a customer-focused, cost-oriented approach. Education and/or Experience Bachelor's Degree in business or a related field 5+ years leadership within Program Management, Sales, Customer Service, Manufacturing Experience managing complex projects with duration of 1 or more years. Preferred Qualifications Master's Degree in Business or other related field Two years' experience working directly for an Electronics Manufacturing Services (EMS) provider, a PCB fabrication supplier, electronic component distributor or similar While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Employees enjoy a highly competitive benefits package including: Medical, Dental & Vision 401K (with employer match) Paid time off Paid holidays Profit sharing #J-18808-Ljbffr Vanguard EMS, Inc.