Business Office Manager - Senior Living

Job Description

Job Description

About Integrated Real Estate Group (IREG)

Innovation Through Integration.

Integrated Real Estate Group (IREG) is a vertically integrated real estate company with more than 1,200 employees across 46+ communities - and growing.

For over 20 years, we’ve developed and operated multifamily and senior living communities across Texas and Oklahoma, delivering more than 15,000 units and $2 billion in total development.

What sets IREG apart is our integrated approach, bringing together development, construction, and operations to create high-performing communities across affordable housing, workforce housing, and market-rate living , including multifamily, active adult, independent living, assisted living, and memory care.

At IREG, innovation isn’t just what we build - it’s how we operate, grow, and develop our people.

We build communities and develop the people who lead them.

We’re looking for a Business Office Manager at Isle at Watercrest Mansfield to oversee accounting, payroll, HR administration, and office operations while serving as a trusted resource for residents, families, employees, and community leadership.

The Business Office Manager plays a critical role in supporting the operational and financial success of the community. Partnering closely with the Executive Director and department leaders, this role helps ensure the business office operates efficiently, professionally, and in alignment with company standards.

This position oversees resident billing, payroll administration, accounts payable, employee records, reporting, and daily office operations while also helping create a welcoming and service-focused environment for residents, families, visitors, and employees.

The ideal candidate is organized, proactive, detail-oriented, and comfortable balancing financial operations with hospitality and people-focused service.

• Coordinate resident billing, collections, accounts payable, payroll administration, and general business office operations
• Maintain accurate resident census changes including move-ins, move-outs, transfers, and level-of-care updates
• Process deposits, reconcile vendor accounts, and maintain accurate financial records and supporting documentation
• Review employee timecards and maintain payroll, onboarding, benefits, and personnel documentation
• Maintain organized resident, employee, vendor, and financial files in accordance with company standards
• Professionally support residents and families with billing questions, collections conversations, and administrative needs
• Partner with corporate accounting and operational leadership teams to ensure smooth financial and payroll processes
• Support recruiting coordination, onboarding processes, and employee administrative functions
• Assist with tours, resident interactions, event coordination, and front office coverage as needed
• Maintain office supply inventory and ensure business office operational readiness
• Participate in budget reviews, reporting processes, and operational documentation
• Serve as part of the backup Manager on Duty rotation supporting daily community operations and urgent needs

• Resident billing, payroll, and accounting functions are completed accurately and on time
• Business office operations remain organized, compliant, and resident-focused
• Residents, families, and employees receive professional, responsive support
• Financial records, reconciliations, and reporting are maintained with a high level of accuracy
• Community leadership can rely on strong administrative partnership and operational support
• The business office contributes positively to resident satisfaction and overall community experience

• Bachelor’s degree in Business, Management, Accounting, or related field required
• At least 2 years of experience in payroll, bookkeeping, office management, or business office operations required
• Senior living, healthcare, multifamily, hospitality, or related industry experience preferred
• Experience with OneSite / RealPage required
• Strong verbal and written communication skills required
• Computer proficiency and comfort working within multiple business systems required
• Professionals comfortable balancing financial responsibilities with resident and employee interaction
• Individuals with strong organizational, multitasking, and problem-solving abilities
• Candidates experienced with payroll processing, accounts payable, billing, reconciliations, and administrative coordination preferred

• You lead with professionalism, organization, and accountability
• You maintain a hospitality-focused mindset while managing operational priorities
• You communicate confidently and professionally with residents, families, vendors, and employees
• You can work effectively in a fast-paced environment with multiple interruptions and competing priorities
• You’re proactive, dependable, and solutions-oriented

This role offers the opportunity to be deeply involved in the operational success and resident experience of a growing senior living community.

You’ll work closely with leadership, support multiple areas of the business, and play an important role in creating a positive experience for both residents and employees every day.

At IREG, we invest in our people, because strong leaders build strong communities.

Full-Time Employees receive:

• Competitive salary with growth potential
• Paid Holidays available upon hire
• ZayZoon Access available immediately - access up to 50% of your earned wages on demand
• Paid Time Off (PTO) eligibility after 90 days to support work-life balance
• Comprehensive Medical, Dental, and Vision Insurance effective the 1st of the month following 30 days of employment
• Life Insurance, Disability, and Financial Protection Plans (Critical Illness, Accident Coverage, Legal & ID Theft Protection)
• Education Assistance to support your long-term career growth
• Employee & Resident Referral Bonuses
• Exclusive Employee Rent Discounts at IREG multifamily communities

We’re committed to providing stability, growth, and meaningful benefits that support your career and your life.

Integrated Real Estate Group is a leader in senior living and multifamily housing, focused on building high-performing communities through strong leadership, operational excellence, and a commitment to resident experience.

We’re growing - and we’re looking for people who want to grow with us.

Integrated Real Estate Group is an Equal Opportunity Employer and participates in E-Verify for employment authorization verification.

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