Premium Supervisor | Part-Time | Penn State University Athletics

Premium Supervisor | Part-Time | Penn State University Athletics

The Premium Supervisor is responsible for overseeing the serving of guests in the venue's dining areas and catering functions. The Premium Supervisor must be personable and able to work in an ever-changing fast-paced environment. Premium Supervisor will assist the Food and Beverage Managers with projects including training, inventory, and special events. The Premium Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $20.00-$25.00. Benefits for Part-Time Roles: 401(k) Savings Plan, 401(k) matching. This position will remain open until August 28, 2026.

Responsibilities

• Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
• Responsible for supervising the service of beverages to guests, including alcoholic beverages.
• Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest's order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check.
• Accept payments and provide change as necessary.
• Responsible for ensuring tableware and linens are replaced as necessary.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Supervises the setup of banquet functions including linens, dishware, glassware, and silverware.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all Ovations policies and procedures.
• Practices excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees and completes all necessary HR-related paperwork.
• Assists Management team with projects including training, inventory, and special events.
• All other duties as assigned by the managers and supervisors.

Qualifications

• 2-3+ years of experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.