Medical Assistant, Internal Medicine

OVERVIEW

Provide exceptional patient care and administrative support in a clinic setting by rooming patients, assisting with exams and procedures, collecting assessment data, coordinating referrals, and managing appointments. This role serves as a key point of contact for patients, supports providers with clinical and clerical tasks, maintains accurate records, and helps ensure an efficient and positive patient experience.

Schedule: 32-hours per week, FT
Shift: Days
Location: Mercyhealth Alpine, Loves Park, IL
Pay Range: $18.28 - $26.51

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Rooms patients, collects assessment data and prepares patient according to specific need.
  
• Assists in examination, treatment and other clinic procedures.
  
• Assists with laboratory procedures, screening tests and QI projects.
  
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
  
• Schedules appointments and enters appointment date and time into computerized scheduler.
  
• Conducts reminder calls to all patients.
  
• Greet and directs patients, salespeople, and visitors.
  
• Registers patients by verifying that patient's record is up to date and accurate.
  
• Makes appropriate changes in computer system and on patient's chart.
  
• Coordinates referrals for patients through insurance and other physician offices.
  
• Collects payment from patients and issues receipt where applicable.
  
• Prepares and maintains patient charts.
  
• Maintains and orders supplies.
  

EDUCATION AND/OR EXPERIENCE

Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred.

CERTIFICATION/LICENSURE

Approved CPR or BLS certification required within 90 days.

Medication injection training and pharmacology is a required competency to perform medication administration.

OTHER SKILLS AND ABILITIES
N/A

LEVEL OF SUPERVISION

Some independent judgment is required, but decisions are limited by standard practices or procedures.

SUPERVISES

N/A

PAY RANGE:

$18.28 - $26.51

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
  
• Life & Disability Insurance
  
• FSA/HSA Options
  
• Generous, accruing paid time off
  
• Paid Parental and caregiver leave
  
• Career advancement and educational opportunities
  
• Tuition and certification reimbursement
  
• Certification Reimbursement
  
• Well-being Programs
  
• Employee Discounts
  
• On-Demand Pay
  
• Financial Education
  
• Annual recognition/awards events
  
• Partner appreciation days
  
• Family entertainment/attractions discount
  
• Community service/improvement opportunities
  

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women